Compliance Analysis Overview

Board for Barbers and Cosmetology September 17, 2020 Guidance Document: Definition of Clock Hours

Interpretation of what constitutes an hour of school instruction under 18 VAC 41-20, 18 VAC 41-50, and 18 VAC 41-70.

Clock hour, as used in reference to the hours of instruction requirements established in the regulations, shall have the same meaning as "Clock hour" under State Council of Higher Education for Virginia Regulation 8 VAC 40-31-10. ““Clock (or contact) hour” means a minimum of 50 minutes of supervised or directed instruction and appropriate breaks.”

Board for Barbers and Cosmetology September 17, 2020 Guidance Document: Definition of Clock Hours

Interpretation of what constitutes an hour of school instruction under 18 VAC 41-20, 18 VAC 41-50, and 18 VAC 41-70.

Clock hour, as used in reference to the hours of instruction requirements established in the regulations, shall have the same meaning as "Clock hour" under State Council of Higher Education for Virginia Regulation 8 VAC 40-31-10. ““Clock (or contact) hour” means a minimum of 50 minutes of supervised or directed instruction and appropriate breaks.”

Board for Barbers and Cosmetology November 17, 2014 Guidance Document: Barber and Cosmetology Endorsement – Endorsement Candidate from States Offering Only One Licensing Exam

Interpretation of whether the requirement in 18 VAC 41-20-30 that endorsement applicants must have completed a written and practical examination allows applicants from states with only one licensing exam to take the other exam in Virginia and still qualify for licensure by endorsement:

On November 17, 2014, the Board issued the following guidance: An individual applying for licensure by endorsement under 18 VAC 41-20-30 whose state only utilizes one licensing exam (written or practical) may take the other exam (written or practical) in Virginia to qualify for endorsement.

Board for Barbers and Cosmetology November 17, 2014 Guidance Document: Barber and Cosmetology Endorsement – Endorsement Candidate from States Offering Only One Licensing Exam

Interpretation of whether the requirement in 18 VAC 41-20-30 that endorsement applicants must have completed a written and practical examination allows applicants from states with only one licensing exam to take the other exam in Virginia and still qualify for licensure by endorsement:

On November 17, 2014, the Board issued the following guidance: An individual applying for licensure by endorsement under 18 VAC 41-20-30 whose state only utilizes one licensing exam (written or practical) may take the other exam (written or practical) in Virginia to qualify for endorsement.

Board for Barbers and Cosmetology May 8, 2017 Guidance Document: Esthetics – Cleaning Multiuse Items That Cannot Be Immersed

Interpretation of how to cleanse multiuse articles, tools, or products that cannot be immersed in light of 18 VAC 41-70-270.D.1, prohibiting multiuse items which cannot be cleansed.

While 18 VAC 41-70-270.A.2 requires multiuse items to be fully immersed during the disinfection process, certain multiuse articles, tools, or products cannot be fully immersed without damaging the item. Multiuse items that cannot be fully immersed without damaging the item should be cleaned according to manufacturer’s recommendation.

Any multiuse items that cannot be disinfected by full immersion as specified in 18 VAC 41-70-270.A.2 or cleaned according to manufacturer’s recommendation is prohibited from use per 18 VAC 41-

70-270.D.1.

Board for Barbers and Cosmetology May 8, 2017 Guidance Document: Esthetics – Cleaning Multiuse Items That Cannot Be Immersed

Interpretation of cleansing multiuse articles, tools, or products that cannot be immersed per 18 VAC 41-70-270.D.1, prohibiting uncleanable multiuse items.

While 18 VAC 41-70-270.A.2 requires full immersion for disinfection, some items cannot be fully immersed without damage and should be cleaned per manufacturer’s instructions.

Any multiuse items that cannot be disinfected by full immersion per 18 VAC 41-70-270.A.2 or cleaned per manufacturer are prohibited from use per 18 VAC 41-

70-270.D.1.

DIRECTOR’S POLICY #100-14

PUBLIC SERVICE HOURS

Effective Date: September 24, 2009

Jay DeBoer I am approving this document Approved By: 2009.09.24 14:56:42 -04'00'

I. PURPOSE: The purpose of this policy is to establish public service hours for the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation public service hours are 8:15 a.m. to 5:00 p.m. Monday through Friday with the exception of those days when state offices are closed due to holidays, inclement weather, emergencies, or as otherwise lawfully directed.

III. DEFINITIONS: N/A

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. PUBLIC SERVICE HOURS ESTABLISHED BY THE DIRECTOR

The Director of the Department of Professional and Occupational Regulation shall establish the Department’s public service hours in accordance with operational and customer service guidelines set for state agencies.

Policy Title: Director’s Policy #100-14 Public Service Hours Effective: 09/24/2009 Submitted By: Dawn Waters, Policy, Planning & Public Records Director Guidance Document: Yes Supersedes: Director’s Policy #100-14 Public Service Hours (Effective 05/21/2003) Page 1 of 1

DIRECTOR’S POLICY #100-14

PUBLIC SERVICE HOURS

Effective Date: September 24, 2009

Jay DeBoer I am approving this document Approved By: 2009.09.24 14:56:42 -04'00'

I. PURPOSE: The purpose of this policy is to establish public service hours for the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation public service hours are 8:15 a.m. to 5:00 p.m. Monday through Friday with the exception of those days when state offices are closed due to holidays, inclement weather, emergencies, or as otherwise lawfully directed.

III. DEFINITIONS: N/A

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. PUBLIC SERVICE HOURS ESTABLISHED BY THE DIRECTOR

The Director shall establish the Department’s public service hours per operational and customer service guidelines for state agencies.

Policy Title: Director’s Policy #100-14 Public Service Hours Effective: 09/24/2009 Submitted By: Dawn Waters, Policy, Planning & Public Records Director Guidance Document: Yes Supersedes: Director’s Policy #100-14 Public Service Hours (Effective 05/21/2003) Page 1 of 1

LICENSING & REGULATION POLICY #300-03 EXPEDITED LICENSING OF MILITARY SPOUSES Effective Date: October 7, 2016 Approved By: DigitallyReason: signedI am approvingby Jay W.thisDeBoerdocument Date: 2016.10.07 15:00:50 -04'00' I. PURPOSE: The purpose of this policy is to document the requirements that must be met for military spouses to qualify for expedited processing of license applications under the provisions of § 54.1-119 of the CodeofVirginia.

II. POLICY STATEMENT: Pursuant to § 54.1-119 of the CodeofVirginia, the Department of Professional and Occupational Regulation shall expedite the processing of applications for military spouses that meet the qualifications set forth in statute.

III. DEFINITIONS: Expedited processing Processing of applications under the provisions of § 54.1-119 of the Code of Virginiais performed as soon as practicable and not based on order of receipt.

IV. RELATED DOCUMENTS: n/a

V. GENERAL PROVISIONS:

A. APPLICABILITY This policy applies to those applicants who hold a license, certificate, registration, permit or other authorization in another jurisdiction where the Virginia Board has deemed the entry requirements to be substantially equivalent to those in Virginia.

B. REQUIREMENTS The Department shall expedite the processing of applications for individuals that meet the following criteria.

1. The applicant shall submit a complete application.
2. The applicant must hold the same or similar license, certificate, registration, permit, or other authorization required for the practice of any business, profession or occupation issued by another jurisdiction based on requirements in such other jurisdiction that are substantially equivalent to those required in Virginia.
3. The applicant shall not have engaged in any act that would constitute grounds for disciplinary action.
4. The applicant’s spouse must be the subject of a military transfer to the Commonwealth of Virginia.
5. If the board is unable to complete the review of the documentation provided by the applicant or make a final determination regarding substantial equivalency within 20 days of receipt of a completed application, the board shall issue a temporary license, permit or certificate provided the applicant otherwise meets the qualifications set forth in subsection A of §54.1-119 of the CodeofVirginia. A temporary license, permit or certificate shall be valid for twelve months or until the permanent license, permit or certificate is issued, whichever occurs first. Temporary licenses, permits or certificates shall not be renewed or reinstated.

C. NON-QUALIFIED APPLICANTS Applicants applying under the provisions of §54.1-119 of the CodeofVirginiathat do not appear to meet all requirements for expedited processing shall have their application reviewed, receive notification of deficiencies and be scheduled for any administrative proceedings in an expeditious manner.

D. EXEMPTIONS The provisions of §54.1-119 of the CodeofVirginia do not apply to Branch Pilot licenses issued by other jurisdictions as they are not deemed substantially equivalent.

Policy Title: Licensing & Regulation Policy #300-03 Expedited Licensing of Military Spouses [POL406-300_03-v4] Effective: 10/07/2016 Submitted By: Mary Broz-Vaughan, Communications Director Guidance Document: Yes Supersedes: Licensing & Regulation Policy #300-03 Expedited Licensing of Military Spouses (Effective 07/01/2016) Page 1 of 1

LICENSING & REGULATION POLICY #300-03 EXPEDITED LICENSING OF MILITARY SPOUSES Effective Date: October 7, 2016 Approved By: DigitallyReason: signedI am approvingby Jay W.thisDeBoerdocument Date: 2016.10.07 15:00:50 -04'00' I. PURPOSE: The purpose of this policy is to document the requirements that must be met for military spouses to qualify for expedited processing of license applications under the provisions of § 54.1-119 of the CodeofVirginia.

II. POLICY STATEMENT: Pursuant to § 54.1-119 of the CodeofVirginia, the Department of Professional and Occupational Regulation shall expedite the processing of applications for military spouses that meet the qualifications set forth in statute.

III. DEFINITIONS: Expedited processing Processing of applications under the provisions of § 54.1-119 of the Code of Virginiais performed as soon as practicable and not based on order of receipt.

IV. RELATED DOCUMENTS: n/a

V. GENERAL PROVISIONS:

A. APPLICABILITY This policy applies to those applicants who hold a license, certificate, registration, permit or other authorization in another jurisdiction where the Virginia Board has deemed the entry requirements to be substantially equivalent to those in Virginia.

The Department shall expedite applications for individuals meeting the following criteria.

1. The applicant shall submit a complete application.
2. The applicant must hold the same or similar license, certificate, registration, permit, or other authorization required for the practice of any business, profession or occupation issued by another jurisdiction based on requirements in such other jurisdiction that are substantially equivalent to those required in Virginia.
3. Applicants shall not have engaged in acts grounds for disciplinary action.
4. The applicant’s spouse must be transferred to Virginia by the military.
5. If review isn't completed within 20 days, the board shall issue a temporary license, valid for 12 months or until the permanent license is issued; it cannot be renewed.

C. NON-QUALIFIED APPLICANTS Applicants applying under the provisions of §54.1-119 of the CodeofVirginiathat do not appear to meet all requirements for expedited processing shall have their application reviewed, receive notification of deficiencies and be scheduled for any administrative proceedings in an expeditious manner.

The provisions do not apply to Branch Pilot licenses issued by other jurisdictions, as they are not deemed substantially equivalent.

Policy Title: Licensing & Regulation Policy #300-03 Expedited Licensing of Military Spouses [POL406-300_03-v4] Effective: 10/07/2016 Submitted By: Mary Broz-Vaughan, Communications Director Guidance Document: Yes Supersedes: Licensing & Regulation Policy #300-03 Expedited Licensing of Military Spouses (Effective 07/01/2016) Page 1 of 1

DIRECTOR’S POLICY #100-17 POSTING INFORMATION IN PUBLIC ACCESS AREAS Effective Date: June 8, 2017

Digitally signed by Jay W. DeBoer Approved By: Reason:documentI am approving this Date: 2017.06.08 13:55:45 -04'00' I. PURPOSE: The purpose of this policy is to identify the types of information and promotional materials that may be displayed in the Department’s public access areas.

II. POLICY STATEMENT: Only those informational materials produced by the Department of Professional and Occupational Regulation or another state, local or federal authority associated with one of the Department’s programs may be displayed in DPOR’s public access areas. All other information and items (including but not limited to awards and certificates presented to the Department) may be displayed at the Director’s discretion. The Communications Director shall coordinate the placement of information. Nothing in this policy shall permit placement of materials in any public area DPOR shares with other building tenants.

III. DEFINITIONS: Public Access Areas For the purposes of this policy, DPOR public access areas are located on the fourth floor in the reception area and the sitting area outside of the reception area, and on the first floor in the DPOR Customer Assistance suite. DPOR public access areas do not include Perimeter Center Conference Center waiting areas, hallways or rooms.

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. EXCEPTIONS The following items are exempt from the criteria set forth in this policy.

1. A photograph of the governor
2. The pictorial history of the Department’s Directors
3. Employee Recognition plaques and photographs B. REQUESTS Requests to display information and promotional materials shall be submitted to the Communications Director for consideration. Only those items produced by the organizations included in the Policy Statement with the intent of increasing public awareness and/or educating regulants may be displayed in the Department’s public access areas.

C. REMOVAL OF INFORMATION AND MATERIALS Information shall be displayed until the materials are no longer current or for a length of time established by the Communications Director.

Policy Title: Director’s Policy #100-17 Posting Information in Public Access Areas [POL401-100_17-v4] Effective: 06/08/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-17 Posting Information in Public Access Areas (Effective 10/31/2011) Page 1 of 1

DIRECTOR’S POLICY #100-17 POSTING INFORMATION IN PUBLIC ACCESS AREAS Effective Date: June 8, 2017

Digitally signed by Jay W. DeBoer Approved By: Reason:documentI am approving this Date: 2017.06.08 13:55:45 -04'00' I. PURPOSE: The purpose of this policy is to identify the types of information and promotional materials that may be displayed in the Department’s public access areas.

II. POLICY STATEMENT: Only those informational materials produced by the Department of Professional and Occupational Regulation or another state, local or federal authority associated with one of the Department’s programs may be displayed in DPOR’s public access areas. All other information and items (including but not limited to awards and certificates presented to the Department) may be displayed at the Director’s discretion. The Communications Director shall coordinate the placement of information. Nothing in this policy shall permit placement of materials in any public area DPOR shares with other building tenants.

III. DEFINITIONS: Public Access Areas For the purposes of this policy, DPOR public access areas are located on the fourth floor in the reception area and the sitting area outside of the reception area, and on the first floor in the DPOR Customer Assistance suite. DPOR public access areas do not include Perimeter Center Conference Center waiting areas, hallways or rooms.

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. EXCEPTIONS The following items are exempt from the criteria set forth in this policy.

1. A photograph of the governor
2. The pictorial history of the Department’s Directors
3. Employee Recognition plaques and photographs B. REQUESTS Requests to display information and promotional materials shall be submitted to the Communications Director for consideration. Only those items produced by the organizations included in the Policy Statement with the intent of increasing public awareness and/or educating regulants may be displayed in the Department’s public access areas.

C. REMOVAL OF INFORMATION AND MATERIALS Information shall be displayed until the materials are no longer current or for a length of time established by the Communications Director.

Policy Title: Director’s Policy #100-17 Posting Information in Public Access Areas [POL401-100_17-v4] Effective: 06/08/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-17 Posting Information in Public Access Areas (Effective 10/31/2011) Page 1 of 1

LICENSING & REGULATION POLICY #300-02 APPLICATION & APPLICATION FEE EXPIRATION Effective Date: July 1, 2018

Digitally signed by Jay W. DeBoer DN: cn=Jay W. DeBoer, o=DPOR, ou=Director,, email=jay.deboer@dpor.virginia.gov, c=US Approved By: Date: 2018.07.26 14:35:24 -04'00'

I. PURPOSE: The purpose of this policy is to document the length of time license applications are valid.

II. POLICY STATEMENT: Unless otherwise stated in Department or Board regulations, initial and reinstatement applications for licensure, certification or registration shall be valid for one year from the date the application is received by the Department of Professional and Occupational Regulation (DPOR). If the requested authorization to practice the profession or occupation is not granted within the period established by this policy, the application shall expire.

III. DEFINITIONS: Application For the purposes of this policy only, applications shall include applications for initial licensure, certification or registration; applications for reinstatement of licensure, certification or registration; and all required supplemental documentation and fees. Renewal applications are excluded from the provisions of this policy.

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS: A. Unless otherwise stated in Department or Board regulations, initial and reinstatement applications for licensure, certification or registration shall expire one year from the date the application is received by the Department.

B. Fees associated with unexpired reinstatement applications shall be assessed once per transaction (decision to approve or deny). This includes reinstatement applications valid for more than one year pursuant to Department or Board regulations.

C. Application and reinstatement fees associated with unexpired applications may be transferred to another application in the same board or regulatory program at the Board’s discretion. This includes updated applications requested by the Board or regulatory program.

D. Application and reinstatement fees for expired applications are nonrefundable and shall not be applied or transferred to another application.

Policy Title: Licensing & Regulation Policy #300-02 Application & Application Fee Expiration [POL427-300_02-v3] Effective: 07/01/2018 Submitted By: Mary Broz-Vaughan, Deputy Director of Communications & Board Operations Guidance Document: Yes Supersedes: Licensing & Regulation Policy #300-02 Application & Application Fee Expiration (Effective 10/31/2011) Page 1 of 1

LICENSING & REGULATION POLICY #300-02 APPLICATION & APPLICATION FEE EXPIRATION Effective Date: July 1, 2018

Digitally signed by Jay W. DeBoer DN: cn=Jay W. DeBoer, o=DPOR, ou=Director,, email=jay.deboer@dpor.virginia.gov, c=US Approved By: Date: 2018.07.26 14:35:24 -04'00'

I. PURPOSE: The purpose of this policy is to document the length of time license applications are valid.

II. POLICY STATEMENT: Unless otherwise stated in Department or Board regulations, initial and reinstatement applications for licensure, certification or registration shall be valid for one year from the date the application is received by the Department of Professional and Occupational Regulation (DPOR). If the requested authorization to practice the profession or occupation is not granted within the period established by this policy, the application shall expire.

III. DEFINITIONS: Application For the purposes of this policy only, applications shall include applications for initial licensure, certification or registration; applications for reinstatement of licensure, certification or registration; and all required supplemental documentation and fees. Renewal applications are excluded from the provisions of this policy.

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS: A. Unless otherwise stated in Department or Board regulations, initial and reinstatement applications for licensure, certification or registration shall expire one year from the date the application is received by the Department.

B. Fees associated with unexpired reinstatement applications shall be assessed once per transaction (decision to approve or deny). This includes reinstatement applications valid for more than one year pursuant to Department or Board regulations.

C. Application and reinstatement fees associated with unexpired applications may be transferred to another application in the same board or regulatory program at the Board’s discretion. This includes updated applications requested by the Board or regulatory program.

D. Application and reinstatement fees for expired applications are nonrefundable and shall not be applied or transferred to another application.

Policy Title: Licensing & Regulation Policy #300-02 Application & Application Fee Expiration [POL427-300_02-v3] Effective: 07/01/2018 Submitted By: Mary Broz-Vaughan, Deputy Director of Communications & Board Operations Guidance Document: Yes Supersedes: Licensing & Regulation Policy #300-02 Application & Application Fee Expiration (Effective 10/31/2011) Page 1 of 1

LICENSING & REGULATION POLICY #300-11 REGULANT NAME & ADDRESS CHANGES Effective Date: June 13, 2017

Digitally signed by Jay W. DeBoer Approved By: Reason:documentI am approving this Date: 2017.06.14 15:13:48 -04'00' I. PURPOSE: The purpose of this policy is to ensure consistent processing of name and address changes received by the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT: DPOR shall accurately record all requests for name and address changes in a timely manner and in accordance with established EAGLES address definitions, licensing and enforcement systems data entry standards, and United States Postal Service Address Standards.

III. DEFINITIONS: N/A

IV. RELATED DOCUMENTS:  Data Entry Standards  USPS Address Standards

V. GENERAL PROVISIONS:

A. WRITTEN REQUESTS REQUIRED

1. Name and address change requests may be submitted by mail (including e-mail) or facsimile on a DPOR Name Change Form, DPOR Address Change Form or other written format. On-line address changes may be performed by the regulant on the Department’s website. Telephone requests for name and address changes shall not be accepted.
2. Individual name change requests must be accompanied by a copy of a marriage certificate, divorce decree, court order, or other official documentation that provides legal proof of the name change.
3. Business name change requests must be accompanied by all information required by the appropriate board regulations for changing a business name (based on State Corporation Commission or locality business requirements).

B. REQUESTS NOT INITIALLY RECEIVED BY THE APPROPRIATE LICENSING SECTION

1. Any regulatory board receiving a request for a name and/or address change not related to the profession or occupation handled by that section shall forward the request to the appropriate licensing section for processing.
2. Compliance and Investigations Division personnel who determine that a regulant’s name, main address and/or physical location is different from the name and address of record shall inform the regulant that a written request for the change with required documentation must be submitted to the appropriate licensing section at the Department of Professional and Occupational Regulation. The licensee’s record shall be changed only upon receipt of written notification.
3. Name and/or address changes submitted to the Education and Examinations Section will be posted to the candidate’s record, then forwarded to the appropriate licensing section to ensure three-year retention in the section’s daily files.

Policy Title: Licensing & Regulation Policy #300-01 Regulant Name & Address Changes [POL406-300_01-v7] Effective: 06/13/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Licensing & Regulation Policy #300-01 Regulant Name & Address Changes (Effective 10/09/2009) Page 1 of 1

LICENSING & REGULATION POLICY #300-11 REGULANT NAME & ADDRESS CHANGES Effective Date: June 13, 2017

Digitally signed by Jay W. DeBoer Approved By: Reason:documentI am approving this Date: 2017.06.14 15:13:48 -04'00' I. PURPOSE: The purpose of this policy is to ensure consistent processing of name and address changes received by the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT: DPOR shall accurately record all requests for name and address changes in a timely manner and in accordance with established EAGLES address definitions, licensing and enforcement systems data entry standards, and United States Postal Service Address Standards.

III. DEFINITIONS: N/A

IV. RELATED DOCUMENTS:  Data Entry Standards  USPS Address Standards

V. GENERAL PROVISIONS:

A. WRITTEN REQUESTS REQUIRED

1. Name and address change requests may be submitted by mail (including email), facsimile, or other written formats using DPOR forms. Online changes are available; telephone requests are not accepted.
2. Individual name change requests must include legal proof such as marriage certificate, divorce decree, or court order.
3. Business name change requests must include all information required by relevant board regulations or local authorities.

B. REQUESTS NOT INITIALLY RECEIVED BY THE APPROPRIATE LICENSING SECTION

1. Regulatory boards receiving unrelated name/address change requests shall forward them to the appropriate licensing section.
2. Compliance and Investigations Division personnel who determine that a regulant’s name, main address and/or physical location is different from the name and address of record shall inform the regulant that a written request for the change with required documentation must be submitted to the appropriate licensing section at the Department of Professional and Occupational Regulation. The licensee’s record shall be changed only upon receipt of written notification.
3. Changes submitted to Education and Examinations will be posted to the candidate’s record and forwarded to ensure three-year retention.

Policy Title: Licensing & Regulation Policy #300-01 Regulant Name & Address Changes [POL406-300_01-v7] Effective: 06/13/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Licensing & Regulation Policy #300-01 Regulant Name & Address Changes (Effective 10/09/2009) Page 1 of 1

DIRECTOR’S POLICY #100-11 INTERNET WEBSITE Effective Date: June 8, 2017

Digitally signed by Jay W. DeBoer Reason: I am approving this Approved By: document Date: 2017.06.08 13:43:38 -04'00' I. PURPOSE: The purpose of this policy is to provide clear and concise Internet website content guidelines to the Department of Professional and Occupational Regulation employees and contractors to ensure continuous access to accurate information through consistent management of the Department’s website, including authorized placement and removal of information.

II. POLICY STATEMENT: The Department’s Internet website shall present information about the Department’s mission, regulations and services provided to regulants and the public. To the extent possible, the Department shall provide data and on-line services to regulants and the general public. The contents of the Department’s Internet website are the property of the Department of Professional and Occupational Regulation and are subject to the Virginia Freedom of Information Act.

III. DEFINITIONS: Data services Regulant information available for public disclosure, including but not limited to license status and disciplinary actions.

Internet A global web of interconnected networks and computers.

Hyperlink/link In hypertext systems, such as the World Wide Web, a link is a reference or connection to another document or Internet site.

Online services Interactive transactions offered to regulants and the general public.

Web coordinator An individual within the Communications and Board Operations Division responsible for website updates, security and maintenance as well as ensuring website availability to the Department and the general public.

Website A site (location) on the World Wide Web. Each website contains a home or main page that typically serves as an index or table of contents to other documents stored on the site. The site may also contain additional documents, files and links to other sites. Each site is owned and managed by an individual, company or organization.

Website liaison An individual designated within each operational unit to review and prepare website information relevant to the work unit.

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. WEBSITE FORMAT The Department Communications Director shall be responsible for the layout and content of the DPOR website.

Web site page templates shall be developed or provided by the Communications Director in consultation with the site vendor.

B. GENERAL

1. The Communications Director shall oversee the Department’s website to ensure that the information on the site is professional, clear, accurate, current and concise.
2. Each operational unit shall designate a website liaison responsible for the accuracy of the unit’s website

Policy Title: Director’s Policy #100-11 Internet Website [POL401_100-11_v6] Effective 06/08/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-11 Internet Web Site (Effective 02/25/2010) Page 1 of 2information. The website liaison shall consult with the Communications Director prior to submitting any substantive website changes to the Web Coordinator.

1. The Department’s Internet website and its document collection may include hyperlinks to sites on the World Wide Web or Internet. Links that have value as educational, reference or research tools or relate to the mission of the Department and the Commonwealth of Virginia may be included on the Department’s website.

Any proposed links shall be submitted for approval to the Communications Director.

1. Data and online services shall be developed by the Information Systems Division in cooperation with the appropriate operational units and shall not be subject to the content review and approval provisions of this policy.
2. Applications and other forms developed in accordance with Information Management Procedure #1002 Forms Design shall not be subject to the content review and approval provisions of this policy. Requests to post applications and forms shall be submitted to the Forms Design Analyst or Web Coordinator with a copy to the appropriate operational unit.

C. CHANGES TO THE DEPARTMENT WEBSITE

1. Each operational unit shall perform periodic reviews of the information on the Department’s website.
2. The unit’s website liaison shall e-mail new or revised information to the DPOR Web Coordinator. Substantive changes to website content shall be reviewed by the Communications Director prior to submittal to the Web Coordinator.
3. The Web Coordinator will transfer files to the Department’s website. If necessary, links to access the information will be added or modified by the Web Coordinator. E-mail notification shall be sent to the website liaison when the new information is available to the public.
4. Web content files shall be supplied in an Internet ready form as an HTML document, Adobe Acrobat .pdf format, or graphic format such as .jpd, .gif or .bmp. Forms and license applications shall be available in Adobe .pdf format only.

D. RETENTION OF INFORMATION ON THE DEPARTMENT’S WEBSITE

1. Information may remain on the Department’s website for as long as it is current.
2. Any unique information available only on the Department’s website (and not in any other format) shall be printed by the unit’s website liaison and forwarded to the Information Management Section for retention in a state archives file. Website information that is a duplication of a public record available in another format does not require separate record retention consideration.

Policy Title: Director’s Policy #100-11 Internet Website [POL401_100-11_v6] Effective 06/08/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-11 Internet Web Site (Effective 02/25/2010) Page 2 of 2

DIRECTOR’S POLICY #100-11 INTERNET WEBSITE Effective Date: June 8, 2017

Digitally signed by Jay W. DeBoer Reason: I am approving this Approved By: document Date: 2017.06.08 13:43:38 -04'00' I. PURPOSE: The purpose of this policy is to provide clear and concise Internet website content guidelines to the Department of Professional and Occupational Regulation employees and contractors to ensure continuous access to accurate information through consistent management of the Department’s website, including authorized placement and removal of information.

II. POLICY STATEMENT: The Department’s Internet website shall present information about the Department’s mission, regulations and services provided to regulants and the public. To the extent possible, the Department shall provide data and on-line services to regulants and the general public. The contents of the Department’s Internet website are the property of the Department of Professional and Occupational Regulation and are subject to the Virginia Freedom of Information Act.

III. DEFINITIONS: Data services Regulant information available for public disclosure, including but not limited to license status and disciplinary actions.

Internet A global web of interconnected networks and computers.

Hyperlink/link In hypertext systems, such as the World Wide Web, a link is a reference or connection to another document or Internet site.

Online services Interactive transactions offered to regulants and the general public.

Web coordinator An individual within the Communications and Board Operations Division responsible for website updates, security and maintenance as well as ensuring website availability to the Department and the general public.

Website A site (location) on the World Wide Web. Each website contains a home or main page that typically serves as an index or table of contents to other documents stored on the site. The site may also contain additional documents, files and links to other sites. Each site is owned and managed by an individual, company or organization.

Website liaison An individual designated within each operational unit to review and prepare website information relevant to the work unit.

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. WEBSITE FORMAT The Department Communications Director shall be responsible for the layout and content of the DPOR website.

Web page templates shall be developed or provided by the Communications Director in consultation with the vendor.

B. GENERAL

1. The Communications Director shall oversee the website to ensure info is professional, clear, accurate, current, and concise.
2. Each unit shall designate a liaison responsible for their website accuracy.

Policy Title: Director’s Policy #100-11 Internet Website [POL401_100-11_v6] Effective 06/08/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-11 Internet Web Site (Effective 02/25/2010) Page 1 of 2information. The website liaison shall consult with the Communications Director prior to submitting any substantive website changes to the Web Coordinator.

1. The website may include hyperlinks to sites with educational, reference, research value, or related to the Department’s and Virginia’s mission.

Any proposed links shall be submitted for approval to the Communications Director.

1. Data and online services shall be developed by the IS Division with units and are not subject to content review or approval.
2. Forms per Procedure #1002 are not subject to review; requests to post forms go to the Forms Analyst or Web Coordinator, with a copy to the unit.

C. CHANGES TO THE DEPARTMENT WEBSITE

1. Each unit shall periodically review website info.
2. Liaison shall email new or revised info to Web Coordinator; substantive changes require review by the Communications Director before submission.
3. Web Coordinator will upload files, modify links if needed, and notify liaison when info is public.
4. Content files shall be in HTML, PDF, or graphic formats; forms and license applications in PDF only.

D. RETENTION OF INFORMATION ON THE DEPARTMENT’S WEBSITE

1. Information may stay on the website as long as current.
2. Any unique information on the Department’s website must be printed by the website liaison and forwarded to the Information Management Section for archival retention. Duplicates of public records in other formats do not require separate retention.

Same as previous, no change needed.

Board for Barbers and Cosmetology GUIDANCE DOCUMENT Amended Effective: September 1, 2024 Non-Traditional or Online Instruction I. Background On September 17, 2020, the Board approved a revision to the non-traditional or "online" instruction guidance document, permitting schools to offer online instruction for theory topics within a school-approved curriculum. School officials encountered challenges with the guidance document as certain schools struggled to distinguish between theory and practical subjects. This ambiguity created significant confusion, making it difficult to determine which subjects could be effectively taught online, in physical classrooms, or through a combination of both.

Recognizing these issues, on August 14, 2023, the Board for Barbers and Cosmetology amended the non-traditional or "online" instruction guidance document. The primary objective was to bring clarity to the distinction between theory and practical topics. To achieve this, the Board included an accompanying outline within the guidance document, designed to serve as a reference for school administrators in defining what qualifies as theory and practical subjects.

The outline will eliminate confusion and incorporate consistency amongst all barber, cosmetology, nails, waxing, esthetics, and tattooing schools.

II. Applicable Regulations and Minutes Excerpt Schools are mandated by the Board’s regulations at 18 VAC41-20-200, 18 VAC 41-50-230, and 18 VAC 41-70-180 to submit their curricula for approval. The guidance document outlines the theory and practical training components necessary for curriculums in the fields of barbers, master barbers, cosmetology, nails, waxing, tattooing, permanent cosmetic tattooing, master permanent cosmetic tattooing, esthetics, and master esthetics.

Page 1 III. Consideration of Board Policy During the Board meeting on August 14, 2023, the Board for Barbers and Cosmetology approved the modification of the non-traditional or "online" instruction guidance document, aiming to delineate theory and practical training components. This revision is imperative to clarify the theory and practical subjects specified within the curricula for barbers, master barbers, cosmetology, nails, waxing, tattooing, permanent cosmetic tattooing, master permanent cosmetic tattooing, esthetics, and master esthetics.

It's important to note that accredited schools and schools certified by SCHEV (State Council of Higher Education for Virginia) are exempt from adhering to this guidance document. This exemption is due to the stringent requirements imposed by accrediting agencies and SCHEV, which supersede the need for adherence to the guidance document.

IV. Guidance Document In accordance with 18 VAC 41-20-200, 18 VAC 41-50-230, and 18 VAC 41-70-180 schools shall submit their curricula for Board approval and shall conduct classroom instruction in an area separate from the clinic area where practical instruction is conducted and services are provided.

The Board is providing the following guidance in the interpretation or implementation of the aforementioned regulations: The theory portions of the curriculum for all professions regulated by the Board may be offered online. Practical instruction must be obtained in a traditional brick and mortar classroom setting.

School should utilize technologies and practices that are effective in verifying the identity of distance-learning students who participate in class or coursework (such as a secure login and pass code) while protecting student privacy.

There is a measure of competency (examination) of the information the student is taught online which shall be completed in a traditional brick and mortar classroom.

Board staff may approve new or revised curriculum that contains the theory and practical training components identified on the attachment. Curriculum that does not conform to these components should be reviewed by the Board, unless the school is SCHEV certified or accredited by an accrediting agency approved by the U.S. Department of Education.

See enclosed guidance from the Board outlining the practical and theory topics. The topics designated with an 'X' in the theory column are deemed theory only. Topics marked with an 'X' Page 2 in the practical column are deemed practical only. Topics designated with an 'X' in both columns are considered to be both theory and practical.

Page 3 Barber Theory Practical School policies;

X

State law, regulations, and professional ethics;

X

Business and shop management;

X

Client consultation;

X X Personal hygiene;

X

Cutting the hair with a razor, clippers, and shears;

X X Tapering the hair;

X Thinning the hair;

X Shampooing the hair;

X Shaving;

X X Trimming a moustache or beard;

X X Applying hair color;

X X Analyzing skin or scalp conditions;

X

Giving scalp treatments;

X X Giving basic facial massage or treatment;

X X Sanitizing and maintaining implements and equipment; and

X X Styling the hair with a hand hair dryer;

X X Honing and stropping a razor.

X

Master Barber Theory Practical Thermal waving;

X X Permanent waving with chemicals;

X X Relaxing the hair;

X X Lightening or toning the hair;

X X Hairpieces and wigs; and

X X Waxing limited to the scalp.

X X Dual Barber/Master Barber Theory Practical School policies;

X

State law, regulations, and professional ethics;

X

Business and shop management;

X

Client consultation;

X X Personal hygiene;

X

Cutting the hair with a razor, clippers, and shears;

X Tapering the hair;

X Thinning the hair;

X Shampooing the hair;

X Styling the hair with a hand hair dryer;

X X Thermal waving;

X X Permanent waving with chemicals;

X X Page 4 Relaxing the hair;

X X Shaving;

X X Trimming a moustache or beard;

X X Applying hair color;

X X Lightening or toning the hair;

X X Analyzing skin or scalp conditions;

X

Giving scalp treatments;

X X Waxing limited to the scalp;

X X Giving basic facial massage or treatment;

X X Hair pieces;

X X Sanitizing and maintaining implements and equipment; and

X X Honing and stropping a razor.

X

Cosmetology- after 1000 hr curriculum change Theory Practical Orientation a. School policies

X

b. salon management

X

c. Sales, inventory and retailing

X

d Taxes and payroll

X

e. Insurance

X

f. Client records and Confidentiality

X

g. Professional ethics and practices.

X

Laws and regulations

X

General Sciences:

a. Principles and Practices of Infection Control

X X b. Material Safety Data Sheet (MSDS)

X

c. Chemical Usage and Safety

X

X Applied Sciences:

a. Anatomy, physiology, histology

X

Manicuring and Pedicuring:

a. Nail theory, nail structure and composition

X

b. Nail Procedures (manicuring, peduring, and nail extensions)

X X c. Electric Filing

X

X Skin Care:

a. Client skin analysis and consultation

X X b. Effleurage and related movements and manipulations of the face and body;

X X c. Cleansings procedures;

X X d. Masks;

X X e. Extraction techniques;

X X f. Machines, equipment and electricity;

X X Page 5 g. Manual facials and treatments;

X X h. Machine, electrical facials and treatments; and

X X i. General procedures and safety measures.

X

X Makeup:

a. Setup, supplies and implements;

X X b. Color theory;

X X c. Consultation;

X X d. General and special occasion application;

X X e. Camouflage;

X X f. Application of false lashes and lash extensions;

X X g. Lash perming;

X X h. Lightning of the hair on body except scalp; and

X X i. General procedures and safety measures.

X

X Body and other treatments:

a. body treatments;

X X b. Aromatherapy; and

X X c. General procedures and safety measures.

X

X Hair Removal:

a. Client consultation and analysis;

X X b. Waxing

X X c. Mechanical hair removal;

X X d. Tweezing and Threading;

X X e. Chemical hair removal.

X X Shampooing, rinsing, and scalp treatments, for all hair types, including textured hair

a. Cleint Consultation and Analysis

X X b Procedures, Manipulations, and treatments

X X Hair styling, for all hair types, including textured hair

a. Finger waving, molding and pin curling

X X b. Roller curling, combing, and brushing; and

X X c. Heat curling, waving, and pressing.

X

X Hair cutting, for all hair types, including textured hair:

a. Fundamentals, materials, and equipment

X

b. Procedures

X Permanent waving-chemical relaxing, for all hair types, including textured hair:

a. Chemistry

X

b. Supplies and equipment

X X c. Procedures and practical application

X X Hair coloring and bleaching, for all hair types, including textured hair: Page 6 a. basic color theory

X

b. Supplies and equipment

X X c. Procedures and practical application

X

X Wigs, hair pieces, and related theory:

a. Types; and

X

b. Procedures

X X Straight Razor Use and Shaving

X X Nail Technician Theory Practical Orientation

X

a. School policies; and

X

b. State law, regulations, and professional ethics

X

Sterilization, sanitation, bacteriology, and safety

X X Anatomy and physiology

X

Diseases and disorders of the nail

X

Nail procedures (i.e., manicuring, pedicuring, and nail extensions); and

X X Nail theory and nail structure and composition

X X Wax Technician Theory Practical Orientation

a. School policies

X

b. State law, regulations, and professional ethics; and

X

c. Personal hygiene

X

Skin care and treatment

a. Analysis

X X b. Anatomy and physiology

X

c. Diseases and disorders of the skin

X

d. Health sterilization, sanitation, bacteriology, and safety including infectious disease control measures; and

X X e. Temporary removal of hair

X X Skin theory, skin structure, and composition

X

Client consultation

a. Health conditions;

X

b. Skin analysis;

X X c. Treatments;

X X d. Client expectations; and

X

e. Health forms and questionnaires.

X

Waxing

a. Fundamentals;

X X b. Safety rules; and

X

c. Procedures.

X

X Page 7 Wax treatments:

a. Analysis;

X X b. Disorders and diseases;

X

c. Manipulations; and

X X d. Treatments.

X

X Salon management:

a. Business ethics; and

X

b. Care of equipment.

X X Tattooing Theory Practical Microbiology.

a. Microorganisms, viruses, bacteria, fungus;

X

b. Transmission cycle of infectious diseases; and

X

c. Characteristics of antimicrobial agents.

X

Immunization.

a. Types of immunizations;

X

b. Hepatitis - A through G transmission and immunization;

X

c. HIV/AIDS;

X

d. Tetanus, streptococcal, zoonotic, tuberculosis, pneumococcal, and influenza;

X

e. Measles, mumps, and rubella;

X

f. Vaccines and immunization; and

X

g. General preventative measures to be taken to protect the tattooer and client.

X X Sanitation and disinfection.

a. Definition of terms:

X

(1) Sterilization;

X

(2) Disinfection and disinfectant;

X

(3) Sterilizer or sterilant;

X

(4) Antiseptic;

X

(5) Germicide;

X

(6) Decontamination; and

X

(7) Sanitation.

X

b. The use of steam sterilization equipment and techniques;

X X c. The use of chemical agents, antiseptics, disinfectants, and fumigants;

X X d. The use of sanitation equipment;

X X e. Preservice sanitation procedure; and

X X f. Postservice sanitation procedure.

X X Safety.

a. Proper needle handling and disposal;

X b. How to avoid overexposure to chemicals;

X Page 8 c. The use of Safety Data Sheets;

X

d. Blood spill procedures;

X X e. Equipment and instrument storage; and

X X f. First aid

X X Bloodborne pathogen standards.

a. OSHA and CDC bloodborne pathogen standards;

X

b. Control plan for bloodborne pathogens;

X

c. Exposure control plan for tattooers;

X

d. Overview of compliance requirements; and

X

e. Disorders and when not to service a client.

X

Professional standards.

a. History of tattooing;

X

b. Ethics;

X

c. Recordkeeping:

X

(1) Client health history;

X

(2) Consent forms; and

X

(3) HIPAA (Health Insurance Portability and Accountability Act of 1996 Privacy Rule) Standards.

X

d. Preparing station, making appointments, parlor ethics:

X X (1) Maintaining professional appearance, notifying clients of schedule changes; and

X

(2) Promoting services of the parlor and establishing clientele.

X

e. Parlor management.

(1) Licensing requirements; and

X

(2) Taxes.

X

f. Supplies.

X

(1) Usages;

X X (2) Ordering; and

X

(3) Storage.

X

Tattooing.

a. Client consultation;

X X b. Client health form;

X

c. Client disclosure form;

X

d. Client preparation;

X X e. Sanitation and safety precautions;

X X f. Implement selection and use;

X X g. Proper use of equipment;

X X h. Material selection and use;

X X i. Needles;

X (1) Groupings;

X Page 9 (2) Properties; and

X X (3) Making;

X j. Ink;

X k. Machine:

X (1) Construction;

X (2) Adjustment; and

X (3) Power supply;

X l. Art, drawing; and

X m. Portfolio.

X Anatomy.

a. Understanding of skin; and

X

b. Parts and functions of skin.

X

Virginia tattooing laws and regulations

X

Permanent Cosmetic Tattooing Theory Practical Virginia tattooing laws and regulations.

X

Machines and devices.

a. Coil or rotary machine;

X X b. Hand device; and

X X c. Others devices.

X X Needles.

a. Types;

X X b. Uses; and

X X c. Application.

X X Anatomy.

a. Layers of skin;

X

b. Parts and functions of skin; and

X

c. Diseases.

X

Color theory.

a. Skin and pigment color; and

X

b. Handling and storage of pigments.

X X Transmission cycle of infectious diseases.

X

Immunization.

a. Types of immunizations; and

X

b. General preventative measures to be taken to protect the tattooer and client.

X X Sanitation and disinfection.

a. Definition of terms:

X

(1) Sterilization;

X

(2) Disinfection and disinfectant;

X

(3) Sterilizer or sterilant;

X Page 10 (4) Antiseptic;

X

(5) Germicide;

X

(6) Decontamination; and

X

(7) Sanitation;

X X b. The use of steam sterilization equipment and techniques;

X X c. The use of chemical agents, antiseptics, and disinfectants;

X X d. The use of sanitation equipment;

X X e. Preservice sanitation procedure; and

X X f. Postservice sanitation procedure.

X X Safety.

a. Proper needle handling and disposal;

X b. Blood spill procedures;

X X c. Equipment and instrument storage; and

X

d. First aid.

X X Bloodborne pathogen standards.

a. OSHA and CDC bloodborne pathogen standards;

X

b. Overview of compliance requirements; and

X

c. Disorders and when not to service a client.

X

Anesthetics.

a. Use;

X

b. Types;

X

c. Application; and

X X d. Removal.

X X Equipment.

a. Gloves;

X X b. Masks;

X X c. Apron;

X X d. Chair;

X X e. Lighting; and

X X f. Work table.

X X Professional standards.

a. History of permanent cosmetic tattooing;.

X

b. Ethics

X

c. Recordkeeping:

X

(1) Client health history; and

X

(2) Consent forms.

X

d. Preparing station, making appointments, salon ethics:

X X (1) Maintaining professional appearance, notifying clients of schedule changes; and

X

(2) Promoting services of the salon and establishing clientele.

X Page 11 e. Salon management:

(1) Licensing requirements; and

X

(2) Taxes.

X

Permanent cosmetic tattooing.

a. Client consultation;

X X b. Client health form;

X

c. Client disclosure form;

X

d. Client preparation;

X X e. Drawing and mapping;

X f. Sanitation and safety precautions;

X X g. Implement selection and use;

X X h. Proper use of equipment;

X i. Material selection and use.

X X j. Eyebrows;

X l. Eyeliner;

X m. Lip coloring;

X n. Lip liners; and

X o. Scalp Micropigmentation.

X Master Permanent Cosmetic Tattooing Theory Practical Virginia tattooing laws and regulations

X

Machines and devices.

a. Coil or rotary machine;

X X b. Hand device; and

X X c. Others devices.

X X Needles or cartridges.

a. Types;

X X b. Uses; and

X X c. Application.

X X Advanced Practical Clinical Anatomy.

a. Eyelid Anatomy;

X

b. Lip Anatomy; and

X

c. Breast Anatomy.

X

Advanced Color theory.

X

Organic and Inorganic Pigment.

X

Understanding the Surgical Process.

a. The Latissimus Dorsi Flap Procedure;

X

b. Abdominoplasty and Breast Reconstruction;

X

c. Other Reconstruction Procedures;

X

(1) Deep Inferior Epigastric Artery Perforator (DIEP) Flap; and

X

(2) Superior Gluteal Artery Perforator (SGAP) Flap;

X Page 12 d. Flap size vs. Areola size; and

X

e. Implant Reconstruction;

X

(1) Tissue Expansion;

X

(2) Placing the Implant;

X

(3) Implant vs. Flap Reconstruction;

X

(4) Saline vs. Silicone;

X

(5) Radiation Therapy; and

X

(6) Lymphedema.

X

Client Consultation.

X X Breast Areolar Pigmentation.

a. Chart Notes;

X

b. Health Insurance Portability and Accountability Act (HIPAA);

X

c. Room Setup;

X X d. Anesthetic for Breast Procedures;

X

e. Color Selection;

X

f. Needle Selection;

X

g. Design and Placement;

X X (1) Position of the Areola/ Nipple Complex;

X X (2) The Penn Triangle;

X X (3) Diameter of the Areola; and

X X (4) Nipple Reconstruction;

X X h. Creating 3-dimensional Nipple/Areola;

X X (1) Understanding and creating a reflection of light; and

X X (2) The Value of Color;

X

i. Covering scar tissue and Periareolar scar blending;

X X j. Aftercare;

X X (1) Tegaderm Aftercare Instructions; and

X X (2) Follow up; and

X X k. Precautions and Contraindications.

X

Skin Cancer.

a. Basal Cell Carcinomas;

X

b. Squamous Cell Carcinomas;

X

c. Melanoma.

X

The Art of Camouflage.

a. Client/Patient Selection and Handling;

X

b. Contraindications and When Not to Perform Services;

X

c. Skin Tones;

X

d. Color Selection and Skin Tone Matching;

X

e. Scars;

X

f. Burn Scar; and X Page 13 g. Common Needle Configurations Used for Camouflage.

X

Side Effects.

X

Insurance.

X

Master Permanent Cosmetic Tattooing Procedures.

a. Lip;

X X b. Areola;

X X c. Blush;

X X d. Camouflage;

X X e. Eyeshadow.

X X Esthetics Theory Practical Orientation and business topics - minimum of 25 hours of instruction.

a. School policies;

X

b. Management;

X

c. Sales, inventory, and retailing;

X

d. Taxes and payroll;

X

e. Insurance;

X

f. Client records and confidentiality; and

X

g. Professional ethics and practices.

X

Laws and regulations - minimum of 10 hours of instruction.

X

General sciences - minimum of 80 hours of instruction.

a. Bacteriology;

X

b. Microorganisms;

X

c. Infection control, disinfection, sterilization;

X

d. Occupational Safety and Health Administration (OSHA) requirements;

X

e. Material Safety Data Sheet (MSDS);

X

f. General procedures and safety measures;

X

g. Cosmetic chemistry;

X

h. Products and ingredients; and

X

i. Nutrition.

X

Applied sciences - minimum of 95 hours of instruction.

a. Anatomy and physiology;

X

b. Skin structure and function;

X

c. Skin types;

X

d. Skin conditions; and

X

e. Diseases and disorders of the skin.

X

Skin care - minimum of 255 hours of instruction.

a. Health screening;

X X b. Skin analysis and consultation;

X X c. Effleurage and related movements and manipulations of the face and body;

X X Page 14 d. Cleansings procedures;

X X e. Masks;

X X f. Extraction techniques;

X X g. Machines, equipment, and electricity;

X X h. Manual facials and treatments;

X X i. Machine, electrical facials, and treatments; and

X X j. General procedures and safety measures.

X X Makeup - minimum of 65 hours of instruction.

a. Setup, supplies, and implements;

X X b. Color theory;

X X c. Consultation;

X X d. General and special occasion application;

X X e. Camouflage;

X X f. Application of false lashes and lash extensions;

X X g. Lash and tinting;

X X h. Lash perming;

X X i. Lightning of the hair on body except scalp; and

X X j. General procedures and safety measures.

X X Body and other treatments - minimum of 20 hours of instruction.

a. Body treatments;

X X b. Body wraps;

X X c. Body masks;

X X d. Body scrubs;

X X e. Aromatherapy; and

X X f. General procedures and safety measures.

X X Hair removal - minimum of 50 hours of instruction.

a. Types of hair removal;

X X b. Wax types;

X X c. Tweezing;

X X d. Chemical hair removal;

X X e. Mechanical hair removal; and

X X f. General procedures and safety measures.

X X Master Esthetics Theory Practical Orientation, advanced business subjects, and infection control - minimum of 45 hours of instruction.

X

a. School policies and procedures;

X

b. Professional ethics and practices;

X

c. Ethics and professional conduct;

X

d. Insurance and liability issues;

X Page 15 e. Confidentiality and Health Insurance Portability and Accountability Act of 1996 Privacy Rule (HIPAA);

X

f. Client records and documentation;

X

g. Microbiology and bacteriology;

X

h. Infection control, disinfection, and sterilization;

X

i. Occupational Safety and Health Administration (OSHA), U.S. Food and Drug Administration (FDA); and Material Safety Data Sheet (MSDS); and

X

j. Personal protective equipment.

X

State laws, rules and regulations - minimum of 10 hours of instruction.

X

Advanced anatomy and physiology - minimum of 65 hours of instruction.

X

a. Advanced anatomy and physiology;

X

b. Advanced skin structure and functions;

X

c. Advanced skin typing and conditions;

X

d. Advanced disease and disorders;

X

e. Advanced cosmetic ingredients;

X

f. Pharmacology; and

X

g. Advanced homecare.

X X Advanced skin care and advanced modalities - minimum of 90 hours of instruction.

a. Introduction to microdermabrasion and dermaplaning;

X X b. Indications and contraindications for crystal microdermabrasion;

X X c. General procedures and safety measures for crystal microdermabrasion;

X X d. Indications and contraindications for crystal-free microdermabrasion and dermaplaning;

X X e. General procedures and safety measures for crystal-free microdermabrasion and dermaplaning;

X X f. Equipment safety: crystal and crystal-free microdermabrasion and dermaplaning;

X X g. Waste disposal, Occupational Safety and Health Administration (OSHA);

X X h. Introduction to microdermabrasion techniques and proper protocols;

X X i. Machine parts, operation, protocols, care, waste disposal, and safety;

X X j. Practical application and consultation for crystal microdermabrasion;

X X k. Practical application and consultation for crystal-free microdermabrasion and dermaplaning; and

X X l. Pretreatment and posttreatment for microdermabrasion.

X X Advanced procedures and chemical exfoliation - minimum of 270 hours of instruction.

a. Advanced skin analysis and consultation and health screening and documentation;

X X Page 16 b. Advanced procedures, light treatments, light-emitting diode (LED), intense pulsed light device (IPL);

X X c. Advanced manual, machine, and electric treatments, microcurrent, and ultrasound;

X X d. Introduction to chemical exfoliation and peels of the epidermis;

X X e. Fundamentals of skin care associated with chemical exfoliation and peels and wound healing;

X X f. Pretreatment and posttreatment for chemical exfoliation and peels;

X X g. Assessing suitability and predicting chemical exfoliation efficacy;

X X h. General practical application and consultation protocols;

X X i. Practical application and consultation for enzymes, herbal exfoliations, and vitamin-based peels;

X X j. Indications and contraindications for enzymes, herbal exfoliations, and vitamin-based peels;

X X k. General procedures and safety measures for herbal exfoliations, and vitamin-based peels;

X X l. Pretreatments and posttreatments for herbal exfoliations, and vitamin-based peels;

X X m. Practical application and consultation for alpha hydroxy peels;

X X n. Indications and contraindications for alpha hydroxy peels;

X X o. General procedures and safety measures for alpha hydroxy peels;

X X p. Pretreatment and posttreatment for alpha hydroxy peels;

X X q. Practical application and consultation for beta hydroxy peels;

X X r. Indications and contraindications for beta hydroxy peels;

X X s. General procedures and safety measures for beta hydroxy peels;

X X t. Pretreatment and posttreatment for beta hydroxy peels;

X X u. Practical application and consultation for Jessner and Modified Jessner peels;

X X v. Indications and contraindications for Jessner and Modified Jessner peels;

X X w. General procedures and safety measures for Jessner and Modified Jessner peels;

X X x. Pretreatment and posttreatment for Jessner and Modified Jessner peels;

X X y. Practical application and consultation for trichloracetic acid peels;

X X z. Indications and contraindications for trichloracetic acid peels;

X X aa. General procedures and safety measures for trichloracetic acid peels; and

X X bb. Pretreatment and posttreatment for trichloracetic acid peels.

X X Lymphatic drainage - minimum of 120 hours of instruction.

a. Introduction to lymphatic drainage;

X

b. Tissues and organs of the lymphatic system;

X Page 17 c. Functions of the lymphatic system;

X

d. Immunity;

X

e. Etiology of edema;

X

f. Indications and contraindications for lymphatic drainage;

X

g. Lymphatic drainage manipulations and movements;

X X h. Face and neck treatment sequence;

X X i. Lymphatic drainage on the trunk and upper extremities;

X X j. Lymphatic drainage on the trunk and lower extremities;

X X k. Cellulite;

X X l. Using lymphatic drainage with other treatments; and

X X m. Machine-aided lymphatic drainage.

X X Page 18

Board for Barbers and Cosmetology GUIDANCE DOCUMENT Amended Effective: September 1, 2024 Non-Traditional or Online Instruction I. Background On September 17, 2020, the Board revised the online instruction guidance, allowing schools to teach theory topics online. Schools faced challenges distinguishing theory from practical subjects, causing confusion about delivery methods.

On August 14, 2023, the Board amended the online instruction guidance to clarify the distinction between theory and practical topics, including an outline for school administrators to define them.

The outline will eliminate confusion and incorporate consistency amongst all barber, cosmetology, nails, waxing, esthetics, and tattooing schools.

II. Applicable Regulations and Minutes Excerpt Per regulations 18 VAC41-20-200, 18 VAC 41-50-230, 18 VAC 41-70-180, schools must submit curricula for approval. The guidance details theory and practical components for related fields.

Page 1 On August 14, 2023, the Board approved modifying the online instruction guidance to clarify theory and practical training components in curricula for all related professions.

Accredited schools and SCHEV-certified institutions are exempt due to their stringent requirements, which supersede this guidance.

Per regulations 18 VAC 41-20-200, 18 VAC 41-50-230, 18 VAC 41-70-180, schools must submit curricula for approval and conduct classroom instruction separately from clinic areas.

The Board states theory can be offered online, but practical instruction must be in a physical classroom.

Schools should use effective verification technologies (e.g., secure login, pass code) to confirm student identity while protecting privacy.

Online-taught material must be competency-assessed via examination in a physical classroom.

Board staff may approve new or revised curriculum that contains the theory and practical training components identified on the attachment. Curriculum that does not conform to these components should be reviewed by the Board, unless the school is SCHEV certified or accredited by an accrediting agency approved by the U.S. Department of Education.

Enclosed guidance details theory and practical topics: 'X' in theory = theory only; 'X' in practical = practical only; 'X' in both = both.

Page 3 Barber Theory Practical School policies;

X

State law, regulations, and professional ethics;

X

Business and shop management;

X

Client consultation;

X X Personal hygiene;

X

Cutting the hair with a razor, clippers, and shears;

X X Tapering the hair;

X Thinning the hair;

X Shampooing the hair;

X Shaving;

X X Trimming a moustache or beard;

X X Applying hair color;

X X Analyzing skin or scalp conditions;

X

Giving scalp treatments;

X X Giving basic facial massage or treatment;

X X Sanitizing and maintaining implements and equipment; and

X X Styling hair with a hand dryer;

X X Honing and stropping a razor.

X

Master Barber Theory Practical Thermal waving;

X X Permanent waving with chemicals;

X X Relaxing the hair;

X X Lightening or toning the hair;

X X Hairpieces and wigs; and

X X Waxing limited to the scalp.

X X Dual Barber/Master Barber Theory Practical School policies;

X

State law, regulations, and professional ethics;

X

Business and shop management;

X

Client consultation;

X X Personal hygiene;

X

Cutting the hair with a razor, clippers, and shears;

X Tapering the hair;

X Thinning the hair;

X Shampooing the hair;

X Styling the hair with a hand hair dryer;

X X Thermal waving;

X X Permanent waving with chemicals;

X X Page 4 Relaxing the hair;

X X Shaving;

X X Trimming a moustache or beard;

X X Applying hair color;

X X Lightening or toning the hair;

X X Analyzing skin or scalp conditions;

X

Giving scalp treatments;

X X Waxing limited to the scalp;

X X Giving basic facial massage or treatment;

X X Hair pieces;

X X Sanitizing and maintaining implements and equipment; and

X X Honing and stropping a razor.

X

Cosmetology- after 1000 hr curriculum change Theory Practical Orientation a. School policies

X

b. salon management

X

c. Sales, inventory and retailing

X

d Taxes and payroll

X

e. Insurance

X

f. Client records and Confidentiality

X

g. Professional ethics and practices.

X

Laws and regulations

X

General Sciences:

a. Principles and Practices of Infection Control

X X b. Material Safety Data Sheet (MSDS)

X

c. Chemical Usage and Safety

X

X Applied Sciences:

a. Anatomy, physiology, histology

X

Manicuring and Pedicuring:

a. Nail theory, nail structure and composition

X

b. Nail Procedures (manicuring, peduring, and nail extensions)

X X c. Electric Filing

X

X Skin Care:

a. Client skin analysis and consultation

Effleurage and related movements of face and body;

Cleansing procedures;

Masks;

Extraction techniques;

Machines, equipment, and electricity;

Manual facials and treatments;

Machine and electrical facials and treatments;

General procedures and safety measures.

X

X Makeup:

a. Setup, supplies and implements;

Color theory;

Consultation;

General and special occasion applications;

Camouflage;

False lash and extension application;

Lash perming;

Body hair lightening except scalp;

X X i. General procedures and safety measures.

X

X Body and other treatments:

a. body treatments;

Aromatherapy;

General procedures and safety measures.

X

X Hair Removal:

a. Client consultation and analysis;

Waxing;

Mechanical hair removal;

Tweezing and threading;

Chemical hair removal;

Shampooing, rinsing, and scalp treatments for all hair types, including textured hair;

a. Cleint Consultation and Analysis

Procedures, manipulations, and treatments;

Hair styling for all hair types, including textured hair;

a. Finger waving, molding and pin curling

Roller curling, combing, and brushing;

Heat curling, waving, pressing.

X

X Hair cutting, for all hair types, including textured hair:

a. Fundamentals, materials, and equipment

X

b. Procedures

X Permanent waving-chemical relaxing, for all hair types, including textured hair:

a. Chemistry

X

b. Supplies and equipment

Procedures and practical application

Hair coloring and bleaching for all hair types, including textured hair: Page 6 a. basic color theory

X

b. Supplies and equipment

X X c. Procedures and practical application

X

X Wigs, hair pieces, and related theory:

a. Types; and

X

b. Procedures

Straight Razor Use and Shaving

Nail Technician Theory Practical Orientation

X

a. School policies; and

X

b. State law, regulations, and professional ethics

X

Sterilization, sanitation, bacteriology, and safety

Anatomy and physiology

X

Diseases and disorders of the nail

X

Nail procedures (manicuring, pedicuring, nail extensions); and

Nail theory, structure, and composition

Wax Technician Theory Practical Orientation

a. School policies

X

b. State law, regulations, and professional ethics; and

X

c. Personal hygiene

X

Skin care and treatment

a. Analysis

Anatomy and physiology

X

c. Diseases and disorders of the skin

X

Health sterilization, sanitation, bacteriology, safety, including infectious disease control measures; and

Temporary removal of hair

Skin theory, structure, and composition

X

Client consultation

a. Health conditions;

X

b. Skin analysis;

Treatments;

Client expectations;

X

e. Health forms and questionnaires.

X

Waxing

a. Fundamentals;

Safety rules;

X

c. Procedures.

X

X Page 7 Wax treatments:

a. Analysis;

Disorders and diseases;

X

Manipulations;

Treatments.

X

X Salon management:

Business ethics;

X

b. Care of equipment.

Tattooing Theory, Practical Microbiology.

a. Microorganisms, viruses, bacteria, fungus;

X

Transmission cycle of infectious diseases;

X

c. Characteristics of antimicrobial agents.

X

Immunization.

a. Types of immunizations;

X

Hepatitis A-G transmission and immunization;

X

c. HIV/AIDS;

X

Tetanus, streptococcal, zoonotic, tuberculosis, pneumococcal, influenza;

X

Measles, mumps, rubella;

X

Vaccines and immunizations;

X

General preventative measures to protect tattooer and client.

Sanitation and disinfection.

a. Definition of terms:

X

(1) Sterilization;

X

(2) Disinfection and disinfectant;

X

(3) Sterilizer or sterilant;

X

(4) Antiseptic;

X

(5) Germicide;

X

(6) Decontamination; and

X

(7) Sanitation.

X

b. The use of steam sterilization equipment and techniques;

c. Use of chemical agents, antiseptics, disinfectants, and fumigants;

d. Use of sanitation equipment;

e. Preservice sanitation procedure;

f. Postservice sanitation procedure.

X X Safety.

a. Proper needle handling and disposal;

b. Avoiding chemical overexposure;

c. Use of Safety Data Sheets;

X

d. Blood spill procedures;

e. Equipment and instrument storage;

f. First aid

X X Bloodborne pathogen standards.

a. OSHA and CDC bloodborne pathogen standards;

X

b. Control plan for bloodborne pathogens;

X

c. Exposure control plan for tattooers;

X

d. Overview of compliance requirements; and

X

e. Disorders and when not to service a client.

X

Professional standards.

a. History of tattooing;

X

b. Ethics;

X

c. Recordkeeping:

X

(1) Client health history;

X

(2) Consent forms; and

X

(3) HIPAA (Health Insurance Portability and Accountability Act of 1996 Privacy Rule) Standards.

X

d. Preparing station, making appointments, parlor ethics:

X X (1) Maintaining appearance, notifying clients of schedule changes;

X

(2) Promoting services of the parlor and establishing clientele.

X

e. Parlor management.

(1) Licensing requirements; and

X

(2) Taxes.

X

f. Supplies.

X

(1) Usages;

X X (2) Ordering; and

X

(3) Storage.

X

Tattooing.

a. Client consultation;

X X b. Client health form;

X

c. Client disclosure form;

X

d. Client preparation;

X X e. Sanitation and safety precautions;

X X f. Implement selection and use;

X X g. Proper use of equipment;

X X h. Material selection and use;

X X i. Needles;

X (1) Groupings;

X Page 9 (2) Properties; and

X X (3) Making;

X j. Ink;

X k. Machine:

X (1) Construction;

X (2) Adjustment; and

X (3) Power supply;

X l. Art, drawing; and

X m. Portfolio.

X Anatomy.

a. Understanding of skin; and

X

b. Parts and functions of skin.

X

Virginia tattooing laws and regulations

X

Permanent Cosmetic Tattooing Theory Practical Virginia tattooing laws and regulations.

X

Machines and devices.

a. Coil or rotary machine;

b. Hand device; and

c. Other devices.

Needles.

a. Types;

b. Uses; and

c. Application.

Anatomy.

a. Layers of skin;

X

b. Skin parts and functions;

X

c. Diseases.

X

Color theory.

a. Skin and pigment color; and

X

b. Handling and storage of pigments.

Transmission cycle of infectious diseases.

X

Immunization.

a. Types of immunizations; and

X

b. Preventative measures to protect tattooer and client.

X X Sanitation and disinfection.

a. Definition of terms:

X

(1) Sterilization;

X

(2) Disinfection and disinfectant;

X

(3) Sterilizer or sterilant;

X Page 10 (4) Antiseptic;

X

(5) Germicide;

X

(6) Decontamination; and

X

(7) Sanitation;

b. Use of steam sterilization equipment and techniques;

c. Use of chemical agents, antiseptics, disinfectants;

X X d. The use of sanitation equipment;

X X e. Preservice sanitation procedure; and

X X f. Postservice sanitation procedure.

X X Safety.

a. Proper needle handling and disposal;

X b. Blood spill procedures;

c. Equipment and instrument storage;

X

d. First aid.

X X Bloodborne pathogen standards.

a. OSHA and CDC bloodborne pathogen standards;

X

b. Compliance overview;

X

c. Disorders and client exclusion;

X

Anesthetics.

a. Use;

X

b. Types;

X

c. Application; and

X X d. Removal.

X X Equipment.

a. Gloves;

X X b. Masks;

X X c. Apron;

X X d. Chair;

X X e. Lighting; and

X X f. Work table.

X X Professional standards.

a. History of permanent cosmetic tattooing;.

X

b. Ethics

X

c. Recordkeeping:

X

(1) Client health history; and

X

(2) Consent forms.

X

d. Preparing station, making appointments, salon ethics:

X X (1) Maintaining professional appearance, notifying clients of schedule changes; and

X

(2) Promoting salon services and establishing clientele.

X Page 11 e. Salon management:

(1) Licensing requirements; and

X

(2) Taxes.

X

Permanent cosmetic tattooing.

a. Client consultation;

X X b. Client health form;

X

c. Client disclosure form;

X

d. Client preparation;

X X e. Drawing and mapping;

X f. Sanitation and safety precautions;

X X g. Implement selection and use;

X X h. Proper use of equipment;

X i. Material selection and use.

X X j. Eyebrows;

X l. Eyeliner;

X m. Lip coloring;

X n. Lip liners; and

X o. Scalp Micropigmentation.

X Master Permanent Cosmetic Tattooing Theory Practical Virginia tattooing laws and regulations

X

Machines and devices.

a. Coil or rotary machine;

X X b. Hand device; and

X X c. Others devices.

X X Needles or cartridges.

a. Types;

X X b. Uses; and

X X c. Application.

X X Advanced Practical Clinical Anatomy.

a. Eyelid Anatomy;

X

b. Lip Anatomy; and

X

c. Breast Anatomy.

X

Advanced Color theory.

X

Organic and Inorganic Pigment.

X

Understanding the Surgical Process.

a. The Latissimus Dorsi Flap Procedure;

X

b. Abdominoplasty and Breast Reconstruction;

X

c. Other Reconstruction Procedures;

X

(1) Deep Inferior Epigastric Artery Perforator (DIEP) Flap; and

X

(2) Superior Gluteal Artery Perforator (SGAP) Flap;

X Page 12 d. Flap size vs. Areola size; and

X

e. Implant Reconstruction;

X

(1) Tissue Expansion;

X

(2) Placing the Implant;

X

(3) Implant vs. Flap Reconstruction;

X

(4) Saline vs. Silicone;

X

(5) Radiation Therapy; and

X

(6) Lymphedema.

X

Client Consultation.

X X Breast Areolar Pigmentation.

a. Chart Notes;

X

b. Health Insurance Portability and Accountability Act (HIPAA);

X

c. Room Setup;

X X d. Anesthetic for Breast Procedures;

X

e. Color Selection;

X

f. Needle Selection;

X

g. Design and Placement;

X X (1) Areola/Nipple Complex Position;

X X (2) The Penn Triangle;

X X (3) Areola Diameter; and

X X (4) Nipple Reconstruction;

X X h. Creating 3-dimensional Nipple/Areola;

X X (1) Understanding and creating light reflection; and

X X (2) Color Value;

X

i. Covering scar tissue and Periareolar scar blending;

X X j. Aftercare;

X X (1) Tegaderm Aftercare Instructions; and

X X (2) Follow-up;

X X k. Precautions and Contraindications.

X

Skin Cancer.

a. Basal Cell Carcinomas;

X

b. Squamous Cell Carcinomas;

X

c. Melanoma.

X

The Art of Camouflage.

a. Client/Patient Selection and Handling;

X

b. Contraindications and When Not to Perform Services;

X

c. Skin Tones;

X

d. Color Selection and Skin Tone Matching;

X

e. Scars;

X

f. Burn Scar; g. Common Needle Configurations for Camouflage.

X

Side Effects.

X

Insurance.

X

Master Permanent Cosmetic Tattooing Procedures.

a. Lip;

X X b. Areola;

X X c. Blush;

X X d. Camouflage;

X X e. Eyeshadow.

X X Esthetics Theory & Practical Orientation, business topics—minimum 25 hours.

a. School policies;

X

b. Management;

X

c. Sales, inventory, and retailing;

X

d. Taxes and payroll;

X

e. Insurance;

X

f. Client records and confidentiality; and

X

g. Professional ethics and practices.

X

Laws and regulations - minimum of 10 hours of instruction.

X

General sciences - minimum of 80 hours of instruction.

a. Bacteriology;

X

b. Microorganisms;

X

c. Infection control, disinfection, sterilization;

X

d. OSHA requirements;

X

e. MSDS;

X

f. General procedures and safety measures;

X

g. Cosmetic chemistry;

X

h. Products and ingredients; and

X

i. Nutrition.

X

Applied sciences - minimum of 95 hours of instruction.

a. Anatomy and physiology;

X

b. Skin structure and function;

X

c. Skin types;

X

d. Skin conditions; and

X

e. Diseases and disorders of the skin.

X

Skin care - minimum of 255 hours of instruction.

a. Health screening;

X X b. Skin analysis and consultation;

X X c. Effleurage and related movements and manipulations of the face and body;

X X Page 14 d. Cleansings procedures;

X X e. Masks;

X X f. Extraction techniques;

X X g. Machines, equipment, and electricity;

X X h. Manual facials and treatments;

X X i. Machine, electrical facials, and treatments; and

X X j. General procedures and safety measures.

X X Makeup - minimum of 65 hours of instruction.

a. Setup, supplies, and implements;

X X b. Color theory;

X X c. Consultation;

X X d. General and special occasion application;

X X e. Camouflage;

X X f. Application of false lashes and lash extensions;

X X g. Lash and tinting;

X X h. Lash perming;

X X i. Lightning of body hair except scalp;

X X j. General procedures and safety measures.

X X Body and other treatments - minimum of 20 hours of instruction.

a. Body treatments;

X X b. Body wraps;

X X c. Body masks;

X X d. Body scrubs;

X X e. Aromatherapy; and

X X f. General procedures and safety measures.

X X Hair removal - minimum of 50 hours of instruction.

a. Types of hair removal;

X X b. Wax types;

X X c. Tweezing;

X X d. Chemical hair removal;

X X e. Mechanical hair removal; and

X X f. General procedures and safety measures.

X X Master Esthetics Theory Practical Orientation, advanced business subjects, and infection control - minimum of 45 hours of instruction.

X

a. School policies and procedures;

X

b. Professional ethics and practices;

X

c. Ethics and professional conduct;

X

d. Insurance and liability issues;

X Page 15 e. Confidentiality and HIPAA Privacy Rule (1996);

X

f. Client records and documentation;

X

g. Microbiology and bacteriology;

X

h. Infection control, disinfection, and sterilization;

X

i. OSHA, FDA; and MSDS;

X

j. Personal protective equipment.

X

State laws, rules, regulations - 10+ hours instruction.

X

Advanced anatomy and physiology - 65+ hours instruction.

X

a. Advanced anatomy and physiology;

X

b. Advanced skin structure and functions;

X

c. Advanced skin typing and conditions;

X

d. Advanced disease and disorders;

X

e. Advanced cosmetic ingredients;

X

f. Pharmacology; and

X

g. Advanced homecare.

X X Advanced skin care and modalities - 90+ hours.

a. Introduction to microdermabrasion and dermaplaning;

X X b. Crystal microdermabrasion indications/contraindications;

X X c. Procedures, safety for crystal microdermabrasion;

X X d. Crystal-free microdermabrasion/dermaplaning indications/contraindications;

X X e. Procedures, safety for crystal-free microdermabrasion/dermaplaning;

X X f. Equipment safety: crystal/crystal-free microdermabrasion/dermaplaning;

X X g. Waste disposal, OSHA;

X X h. Microdermabrasion techniques and protocols;

X X i. Machine parts, operation, protocols, care, waste, safety;

X X j. Practical application and consultation for crystal microdermabrasion;

X X k. Practical application, consultation for crystal-free microdermabrasion/dermaplaning;

X X l. Microdermabrasion pretreatment/posttreatment;

X X Advanced procedures, chemical exfoliation - 270+ hours;

a. Skin analysis, consultation, health screening, documentation;

X X b. Light treatments, LED, IPL procedures;

X X c. Manual, machine, electric treatments, microcurrent, ultrasound;

X X d. Chemical exfoliation, peels of epidermis;

X X e. Fundamentals of skin care associated with chemical exfoliation and peels and wound healing;

X X f. Pretreatment and posttreatment for chemical exfoliation and peels;

X X g. Assessing suitability and predicting chemical exfoliation efficacy;

X X h. General practical application and consultation protocols;

X X i. Practical application and consultation for enzymes, herbal exfoliations, and vitamin-based peels;

X X j. Indications and contraindications for enzymes, herbal exfoliations, and vitamin-based peels;

X X k. General procedures and safety measures for herbal exfoliations, and vitamin-based peels;

X X l. Pretreatments and posttreatments for herbal exfoliations, and vitamin-based peels;

X X m. Practical application and consultation for alpha hydroxy peels;

X X n. Indications and contraindications for alpha hydroxy peels;

X X o. General procedures and safety measures for alpha hydroxy peels;

X X p. Pretreatment and posttreatment for alpha hydroxy peels;

X X q. Practical application and consultation for beta hydroxy peels;

X X r. Indications and contraindications for beta hydroxy peels;

X X s. General procedures and safety measures for beta hydroxy peels;

X X t. Pretreatment and posttreatment for beta hydroxy peels;

X X u. Practical application and consultation for Jessner and Modified Jessner peels;

X X v. Indications and contraindications for Jessner and Modified Jessner peels;

X X w. General procedures and safety measures for Jessner and Modified Jessner peels;

X X x. Pretreatment and posttreatment for Jessner and Modified Jessner peels;

X X y. Practical application and consultation for trichloracetic acid peels;

X X z. Indications and contraindications for trichloracetic acid peels;

X X aa. General procedures and safety measures for trichloracetic acid peels; and

X X bb. Pretreatment and posttreatment for trichloracetic acid peels.

X X Lymphatic drainage - minimum of 120 hours of instruction.

a. Introduction to lymphatic drainage;

X

b. Tissues and organs of the lymphatic system;

X Page 17 c. Functions of the lymphatic system;

X

d. Immunity;

X

e. Etiology of edema;

X

f. Indications and contraindications for lymphatic drainage;

X

g. Lymphatic drainage manipulations and movements;

h. Face and neck treatment sequence;

i. Lymphatic drainage on the trunk and upper extremities;

j. Lymphatic drainage on the trunk and lower extremities;

k. Cellulite;

l. Using lymphatic drainage with other treatments;

m. Machine-aided lymphatic drainage.

Page 18

Board for Barbers and Cosmetology November 14, 2016 Guidance Document: Barber, Cosmetology, Esthetics School Locations Interpretation of Location

Interpretation of what the requirement in 18 VAC 41-20-200.1 and 18 VAC 41-70-180.1 that schools hold a license for each and every location means:

On November 14, 2016, the Board issued the following guidance: For the purposes of schools with multiple suites or classrooms, a single location is one that is enclosed under one roof and all classrooms/suites are within 500 feet of the main office. Any suites or classrooms that are located in a different building or are further than 500 feet from the main office are considered a separate location, and require the school hold an additional license.

Board for Barbers and Cosmetology November 14, 2016 Guidance Document: Barber, Cosmetology, Esthetics School Locations Interpretation of Location

Interpretation of the requirement in 18 VAC 41-20-200.1 and 18 VAC 41-70-180.1 that schools hold a license for each location:

On November 14, 2016, the Board issued guidance: For schools with multiple suites or classrooms, a single location is one enclosed under one roof with all classrooms/suites within 500 feet of the main office. Suites or classrooms in a different building or over 500 feet from the main office are separate locations requiring an additional license.

Board for Barbers and Cosmetology November 17, 2014 Guidance Document: Barber and Cosmetology Chief Examiners – Cosmetologists Can Serve as Nail Technician Examiners

Interpretation of whether the requirement in 18 VAC 41-20-80.D that chief examiners hold a current Virginia license in their respective profession allows a cosmetologist to serve as a nail technician chief examiner:

On November 17, 2014, the Board issued the following guidance: A cosmetologist can serve as an examiner for any license type that is included in the cosmetology profession, including nail technician, under

18 VAC 41-20-80.D.

Board for Barbers and Cosmetology November 17, 2014 Guidance Document: Barber and Cosmetology Chief Examiners – Cosmetologists Can Serve as Nail Technician Examiners

Interpretation of whether the requirement in 18 VAC 41-20-80.D that chief examiners hold a current Virginia license in their respective profession allows a cosmetologist to serve as a nail technician chief examiner:

On November 17, 2014, the Board issued guidance: A cosmetologist can serve as an examiner for any license type within the cosmetology profession, including nail technician, under

18 VAC 41-20-80.D.

Board for Barbers and Cosmetology January 14, 2019

Guidance Document: Cosmetology Instructors May Teach Nail or Wax Instructor Programs

Interpretation of whether 18 VAC 41-20-200.3.a. includes instructor programs when it allows cosmetology instructors to teach nail and wax programs.

On January 14, 2019, the Board issued the following guidance:

Cosmetology Instructors may teach nail and wax instructor programs pursuant to 18 VAC 41-20-200.3.a.

Board for Barbers and Cosmetology January 14, 2019

Guidance Document: Cosmetology Instructors May Teach Nail or Wax Instructor Programs

Interpretation of whether 18 VAC 41-20-200.3.a. includes instructor programs when it allows cosmetology instructors to teach nail and wax programs.

On January 14, 2019, the Board issued the following guidance:

Cosmetology Instructors may teach nail and wax instructor programs pursuant to 18 VAC 41-20-200.3.a.

Board for Barbers and Cosmetology November 19, 2018

Guidance Document: Master Barber Applicants who have Already Completed Training Equivalent to the Master Barber Curriculum

Interpretation of whether applicants for the master barber license who have already completed approved training covering the master barber topics can be issued the license when the master barber regulations become effective.

Applicants who completed a Board approved 1,500 hour barbering program, 3,000 hour registered barber apprenticeship, or a Department of Education barbering program and who passed the barbering examinations prior to December 11, 2017 meet the training and examination requirements for the master barber license as established 18 VAC 41-20-20.

Applicants who completed a Board approved 1,500 hour barbering program, 3,000 hour registered barber apprenticeship, or a Department of Education barbering program, but who were unable to take the barbering exam prior to December 11, 2017 meet the training requirements for the master barber license as established 18 VAC 41-20-20, but will need to pass the master barber examinations in order to qualify for the license.

Board for Barbers and Cosmetology November 19, 2018

Guidance Document: Master Barber Applicants with Equivalent Training

Interpretation of whether applicants with approved training covering master barber topics can be licensed when regulations become effective.

Applicants who completed a Board-approved 1,500-hour barbering program, 3,000-hour registered apprenticeship, or Department of Education barbering program and passed exams before December 11, 2017 meet training and exam requirements for the master barber license 18 VAC 41-20-20.

Applicants who completed a Board-approved 1,500-hour barbering program, 3,000-hour registered apprenticeship, or Department of Education barbering program but couldn't take the exam before December 11, 2017 meet training requirements for the master barber license 18 VAC 41-20-20, but must pass the master barber exam to qualify.

Board for Barbers and Cosmetology February 11, 2013

Guidance Document: Assessment of a Student’s Competence in Esthetics (Section 18 VAC 41-70-190.D)

On February 11, 2013, the Board issued the following guidance: A licensed esthetics school with an approved esthetics program conducting an assessment of a student’s competence in esthetics, may utilize documentation of hours and performances provided to the student by a school, as provided for in Section 18 VAC 41-70-230, in addition to the successful completion of a board-approved competency examination administered by the school when giving credit towards the requirements specified in subsections B & C of Section 18 VAC 41-70-190, and subsections A & B of Section 18 VAC 41-70-200.

This guidance document is intended to assist its licensees and the public in understanding and applying the Board for Barbers and Cosmetology regulations. The law that governs the respective professions can be found in the Code of Virginia, 1950, as amended, in Title 54.1, Chapter 7. Regulations in electronic format can be found online at www.dpor.virginia.gov. The Board for Barbers and Cosmetology can be reached by phone at (804) 367-8509 or by email at barbercosmo@dpor.virginia.gov.

Board for Barbers and Cosmetology February 11, 2013

Guidance Document: Assessment of a Student’s Competence in Esthetics (Section 18 VAC 41-70-190.D)

On February 11, 2013, the Board issued the following guidance: A licensed esthetics school with an approved esthetics program conducting an assessment of a student’s competence in esthetics, may utilize documentation of hours and performances provided to the student by a school, as provided for in Section 18 VAC 41-70-230, in addition to the successful completion of a board-approved competency examination administered by the school when giving credit towards the requirements specified in subsections B & C of Section 18 VAC 41-70-190, and subsections A & B of Section 18 VAC 41-70-200.

This guidance helps licensees and the public understand and apply Board regulations. The law is in the Code of Virginia, Title 54.1, Chapter 7. Regulations are online at www.dpor.virginia.gov. Contact the Board at (804) 367-8509 or barbercosmo@dpor.virginia.gov.

HUMAN RESOURCES POLICY #200-18 EQUAL EMPLOYMENT OPPORTUNITY Effective Date: March 17, 2010

Digitally signed by Jay W. DeBoer Reason: I am approving this Approved By: documentDate: 2010.03.17 14:52:26 -04'00'

I. PURPOSE: In accordance with DHRM Policy 2.05 Equal Employment Opportunity, the purpose of this policy is to document the Department of Professional and Occupational Regulation’s commitment to EEO in all aspects of human resource management.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation shall comply with all state and federal laws pertaining to Equal Employment Opportunity and all applicable Executive Orders and Directives.

III. DEFINITIONS: N/A

IV. RELATED DOCUMENTS:  DHRM Policy 2.05 Equal Employment Opportunity  Governor’s Executive Order Number Six (2010)  Governor’s Executive Directive Number One (2010)

V. GENERAL PROVISIONS:

A. APPLICABILITY The provisions of this policy prohibit against discrimination in all aspects of the hiring process and employment practices including: hiring, demotion, promotion, role change, in-band adjustment, layoff, and transfer; application of performance management and development; application of corrective actions, including disciplinary actions; and, compensation, pay practices, and other terms, conditions, and privileges of employment.

B. MONITORING AND COMPLIANCE

1. The Human Resources Section shall monitor all aspects of DPOR human resource management to ensure compliance with all federal, state and agency EEO requirements and provisions.
2. The Human Resources Section shall investigate any allegation of discrimination by gathering information and corresponding with state and federal agencies regarding any discrimination claims.

Policy Title: Human Resources Policy #200-18 Equal Employment Opportunity Effective: 03/17/2010 Submitted By: Pratt Stelly, Human Resources Director Guidance Document: Yes Supersedes: Human Resources Policy #200-18 Equal Employment Opportunity (Effective 03/05/2010) Page 1 of 1

HUMAN RESOURCES POLICY #200-18 EQUAL EMPLOYMENT OPPORTUNITY Effective Date: March 17, 2010

Digitally signed by Jay W. DeBoer Reason: I am approving this Approved By: documentDate: 2010.03.17 14:52:26 -04'00'

I. PURPOSE: In accordance with DHRM Policy 2.05 Equal Employment Opportunity, the purpose of this policy is to document the Department of Professional and Occupational Regulation’s commitment to EEO in all aspects of human resource management.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation shall comply with all state and federal laws pertaining to Equal Employment Opportunity and all applicable Executive Orders and Directives.

III. DEFINITIONS: N/A

IV. RELATED DOCUMENTS:  DHRM Policy 2.05 Equal Employment Opportunity  Governor’s Executive Order Number Six (2010)  Governor’s Executive Directive Number One (2010)

V. GENERAL PROVISIONS:

A. APPLICABILITY The provisions of this policy prohibit against discrimination in all aspects of the hiring process and employment practices including: hiring, demotion, promotion, role change, in-band adjustment, layoff, and transfer; application of performance management and development; application of corrective actions, including disciplinary actions; and, compensation, pay practices, and other terms, conditions, and privileges of employment.

B. MONITORING AND COMPLIANCE

1. The Human Resources Section shall monitor all aspects of DPOR human resource management to ensure compliance with all federal, state and agency EEO requirements and provisions.
2. The Human Resources Section shall investigate discrimination allegations by gathering information and coordinating with state and federal agencies.

Policy Title: Human Resources Policy #200-18 Equal Employment Opportunity Effective: 03/17/2010 Submitted By: Pratt Stelly, Human Resources Director Guidance Document: Yes Supersedes: Human Resources Policy #200-18 Equal Employment Opportunity (Effective 03/05/2010) Page 1 of 1

Board for Barbers and Cosmetology May 7, 2018 Guidance Document: License Required for Certain Procedures

Interpretation of what license is required to perform certain procedures under Code of Virginia §54.1-700 et. seq. , re: Eyelash Extensions, Microblading, Microneedling, Chemical Exfoliation

Applying eyelashes, as referenced in §54.1-700, refers to applying any natural or synthetic extension to an individual’s natural eyelashes. This practice may be known as eye tabbing or eyelash extensions. These services require a cosmetology or esthetics license.

Strip, band, or bundle eyelashes, which adhere to the skin, are services that are ancillary to makeup, and exempted under §54.1-701.10.

Microblading, also called eyebrow embroidery, refers to the application of a semi-permanent ink to the skin of the eyebrow. This practice, when performed with a needle or group of needles, requires a tattooing or permanent cosmetic tattooing license.

Microblading performed with a scalpel is beyond the scope of licensure and should not be performed by a licensee of the Board.

Microneedling, also known as dermarolling, is the use of needles designed to pierce the skin for the purpose of collagen production or cellular renewal. This practice is beyond the scope of licensure and should not be performed by a licensee of the Board.

Chemical exfoliation is the removal of dead skin cells and/or the intercellular matrix through the use of chemicals. The Code of Virginia 54.1-700 defines master esthetician as “a licensed esthetician who, in addition to the practice of esthetics, offers to the public for compensation, without the use of laser technology, lymphatic drainage, chemical exfoliation, or microdermabrasion….” Chemical exfoliation requires a master esthetician license. As such, estheticians may not use chemicals, including the chemicals listed in 18VAC 41-70-250.B, to remove dead skin cells or the intercellular matrix in the skin without holding a master esthetician license.

Board for Barbers and Cosmetology May 7, 2018 Guidance Document: License Required for Certain Procedures

Interpretation of license requirements under Code of Virginia §54.1-700 for Eyelash Extensions, Microblading, Microneedling, Chemical Exfoliation

Applying eyelashes, per §54.1-700, involves attaching natural or synthetic extensions to eyelashes, known as eye tabbing or eyelash extensions, requiring a cosmetology or esthetics license.

Strip, band, or bundle eyelashes adhering to skin are ancillary to makeup and exempt under §54.1-701.10.

Microblading, or eyebrow embroidery, involves applying semi-permanent ink to eyebrows and requires a tattooing or permanent cosmetic tattooing license when performed with needles.

Microblading with a scalpel is beyond scope and should not be performed by licensees.

Microneedling, or dermarolling, uses needles to pierce skin for collagen or cell renewal and is beyond scope, not to be performed by licensees.

Chemical exfoliation involves removing dead skin or intercellular matrix with chemicals, requiring a master esthetician license; estheticians cannot use chemicals listed in 18VAC 41-70-250.B without it.

Board for Barbers and Cosmetology GUIDANCE DOCUMENT Effective: September 1, 2024 Cosmetology licensees completing training prior to straight razor requirement I. Background According to § 54.1-700, the definition of cosmetology includes the practice of shaving, allowing cosmetologists to perform straight razor shaving within their scope of practice as defined in the Code of Virginia. Prior to September 1, 2024, straight razor shaving was not covered in the curriculum of cosmetology schools and individuals were not required by regulation to receive training in straight razor shaving to qualify for licensure. Any cosmetologist who wanted to perform straight razor shaving prior to September 1, 2024 was required to obtain proper instruction prior to performing the service. Without the proper instruction, a cosmetologist could have faced disciplinary action if they performed the straight razor shaving services incompetently or negligently. During the regulatory process to reduce the cosmetology training hours to 1,000, the Board incorporated straight razor shaving into the cosmetology curriculum to ensure that cosmetologists going forward are competent in this area.

The requirement for straight razor shaving in the cosmetology curriculum will take effect on September 1, 2024. Cosmetologists licensed before September 1, 2024, must currently ensure that they have been appropriately trained and are competent to perform straight razor shaving. To address these issues, on July 8, 2024, the Board for Barbers and Cosmetology established a guidance document for cosmetology licensees who completed their training prior to the Board implementing the straight razor curriculum requirements. The primary objective of the curriculum change was to clarify the prerequisites for performing straight razor shaving and provide cosmetology schools with the option to employ a barber or master barber instructor for training on straight razor shaving within a cosmetology school setting.

Page 1 of 2 II. Applicable Statute According to § 54.1-700 of the Code of Virginia, the practice of cosmetology includes straight razor shaving. The guidance document specifies the prerequisites that cosmetologists must meet before conducting straight razor shaving. Cosmetologists must ensure competence in this skill before offering the service.

III. Consideration of Board Policy During the Board meeting on July 8, 2024, the Board for Barbers and Cosmetology approved a guidance document for cosmetology licensees who completed training before the straight razor requirement. This initiative aims to protect the safety and welfare of the public. The guidance document clarifies the criteria for cosmetologists to perform straight razor shaving, particularly for those licensed before it became a curriculum requirement. Cosmetologists must ensure they are competent in straight razor shaving before offering this service to the public.

IV. Guidance Document Cosmetologist performing straight razor shaving without completing the minimum 1000-hour curricula requirements.

Cosmetologists who obtained their license before September 1, 2024, are eligible to perform straight razor shaving since it falls within the scope of practice, but cosmetologists without formal instruction in straight razor shaving should ensure they have proper instruction prior to performing the service. “Cosmetology" includes, but is not limited to, the following practices: administering cosmetic treatments; manicuring or pedicuring the nails of any person; arranging, dressing, curling, waving, cutting, shaping, singeing, waxing, tweezing, shaving, bleaching, coloring, relaxing, straightening, or similar work, upon human hair, or a wig or hairpiece, by any means, including hands or mechanical or electrical apparatus or appliances.” According to 18VAC41-20-280.1, cosmetologists who performs straight razor shaving without the appropriate training may be subject to disciplinary action. No further action is needed for a cosmetologist that became licensed prior to the change in the cosmetology curriculum if the individual does not intend on performing straight razor shaving.

Licensed cosmetology schools may employ licensed and certified barber or master barber instructors to provide training on straight razor shaving on face and neck in a cosmetology school.

Page 2 of 2

Board for Barbers and Cosmetology GUIDANCE DOCUMENT Effective: September 1, 2024 Cosmetology licensees completing training prior to straight razor requirement I. Background According to § 54.1-700, the definition of cosmetology includes the practice of shaving, allowing cosmetologists to perform straight razor shaving within their scope of practice as defined in the Code of Virginia. Prior to September 1, 2024, straight razor shaving was not covered in the curriculum of cosmetology schools and individuals were not required by regulation to receive training in straight razor shaving to qualify for licensure. Any cosmetologist who wanted to perform straight razor shaving prior to September 1, 2024 was required to obtain proper instruction prior to performing the service. Without the proper instruction, a cosmetologist could have faced disciplinary action if they performed the straight razor shaving services incompetently or negligently. During the regulatory process to reduce the cosmetology training hours to 1,000, the Board incorporated straight razor shaving into the cosmetology curriculum to ensure that cosmetologists going forward are competent in this area.

The requirement for straight razor shaving in the cosmetology curriculum will take effect on September 1, 2024. Cosmetologists licensed before September 1, 2024, must currently ensure that they have been appropriately trained and are competent to perform straight razor shaving. To address these issues, on July 8, 2024, the Board for Barbers and Cosmetology established a guidance document for cosmetology licensees who completed their training prior to the Board implementing the straight razor curriculum requirements. The primary objective of the curriculum change was to clarify the prerequisites for performing straight razor shaving and provide cosmetology schools with the option to employ a barber or master barber instructor for training on straight razor shaving within a cosmetology school setting.

II. Applicable Statute § 54.1-700 of Virginia law includes straight razor shaving in cosmetology. The guidance specifies prerequisites for performing the service, requiring competence beforehand.

III. Board Policy Consideration On July 8, 2024, the Board approved a guidance document for licensees with prior training, aiming to protect public safety. It clarifies criteria for performing straight razor shaving, especially for those licensed before the requirement. Cosmetologists must be competent before offering the service.

IV. Guidance Document Cosmetologists performing straight razor shaving without completing the 1,000-hour curriculum.

Cosmetologists who obtained their license before September 1, 2024, are eligible to perform straight razor shaving since it falls within the scope of practice, but cosmetologists without formal instruction in straight razor shaving should ensure they have proper instruction prior to performing the service. “Cosmetology" includes, but is not limited to, the following practices: administering cosmetic treatments; manicuring or pedicuring the nails of any person; arranging, dressing, curling, waving, cutting, shaping, singeing, waxing, tweezing, shaving, bleaching, coloring, relaxing, straightening, or similar work, upon human hair, or a wig or hairpiece, by any means, including hands or mechanical or electrical apparatus or appliances.” According to 18VAC41-20-280.1, cosmetologists who performs straight razor shaving without the appropriate training may be subject to disciplinary action. No further action is needed for a cosmetologist that became licensed prior to the change in the cosmetology curriculum if the individual does not intend on performing straight razor shaving.

Licensed cosmetology schools may use licensed or master barber instructors to train on straight razor shaving on face and neck.

Page 2 of 2

Board for Barbers and Cosmetology

Revised Effective September 1, 2022

Guidance Document: Approved Health Education Certifying Agencies

The following health education (as referred to in 18 VAC 41-50, including limited term tattooers, and 18 VAC 41-60) is deemed acceptable to the Board. Documentation verifying course completion shall bear the name of the individual as it appears on the application or license as well as the name of the Board approved certifying agency. Training may be online, in person, or both.

Board approved courses are listed below (list carries over onto page 2):

American Heart Association Emergency Care and Safety Institute First Aid First Aid Adult CPR Adult CPR Bloodborne Pathogens Bloodborne Pathogens http://www.heart.org/HEARTORG/ http://www.ecsinstitute.org/

American Safety and Health Institute (ASHI) Medic First Aid First Aid First Aid Adult CPR Adult CPR Bloodborne Pathogens Bloodborne Pathogens http://www.hsi.com/cprtraining/ http://www.hsi.com/cprtraining/

American Red Cross National Safety Council First Aid First Aid Adult CPR Adult CPR Bloodborne Pathogens Bloodborne Pathogens http://www.redcross.org/ http://www.nsc.org/pages/home.aspx

Pro Trainings (Pro CPR) Emergency First Response First Aid First Aid Adult CPR Adult CPR Bloodborne Pathogens http://emergencyfirstresponse.com/http://www.protrainings.comEMS Safety Services, Inc.

First Aid Adult CPR Bloodborne Pathogens https://www.emssafetyservices.com/

Currently Certified Virginia Emergency Medical Technician (VDH) First Aid

• Other courses not currently listed, may be submitted to the Board for consideration as an approved provider, but will not necessarily be approved to qualify towards licensure requirements.

Body Art Training Group Bloodborne Pathogens http://www.yourtrainingplace.com/

International Board of Medicine and Surgery Bloodborne Pathogens https://www.tattooartistcertificates.com/

Board for Barbers and Cosmetology

Revised Effective September 1, 2022

Guidance Document: Approved Health Education Certifying Agencies

The health education in 18 VAC 41-50 (including limited term tattooers) and 18 VAC 41-60 is acceptable. Documentation must show the individual's name as on the application or license and the certifying agency. Training may be online, in person, or both.

Board approved courses are listed below (list carries over onto page 2):

American Heart Association Emergency Care and Safety Institute First Aid First Aid Adult CPR Adult CPR Bloodborne Pathogens Bloodborne Pathogens http://www.heart.org/HEARTORG/ http://www.ecsinstitute.org/

American Safety and Health Institute (ASHI) Medic First Aid First Aid First Aid Adult CPR Adult CPR Bloodborne Pathogens Bloodborne Pathogens http://www.hsi.com/cprtraining/ http://www.hsi.com/cprtraining/

American Red Cross National Safety Council First Aid First Aid Adult CPR Adult CPR Bloodborne Pathogens Bloodborne Pathogens http://www.redcross.org/ http://www.nsc.org/pages/home.aspx

Pro Trainings (Pro CPR) Emergency First Response First Aid First Aid Adult CPR Adult CPR Bloodborne Pathogens http://emergencyfirstresponse.com/http://www.protrainings.comEMS Safety Services, Inc.

First Aid Adult CPR Bloodborne Pathogens https://www.emssafetyservices.com/

Currently Certified Virginia Emergency Medical Technician (VDH) First Aid

• Other courses not listed may be submitted to the Board for approval but may not qualify for licensure.

Body Art Training Group Bloodborne Pathogens http://www.yourtrainingplace.com/

International Board of Medicine and Surgery Bloodborne Pathogens https://www.tattooartistcertificates.com/

DIRECTOR’S POLICY #100-04 RELEASE OF INFORMATION Effective Date: June 5, 2017

Digitally signed by Jay W. DeBoer Approved By: Reason:documentI am approving this Date: 2017.06.05 10:55:39 -04'00' I. PURPOSE: The purpose of this policy is to provide Department of Professional and Occupational Regulation (DPOR) employees with guidelines for responding to requests for information. As a DPOR guidance document, it is intended to provide the public with a general understanding of DPOR’s record disclosure practices.

II. POLICY STATEMENT: Pursuant to the Virginia Freedom of Information Act (§ 2.2-3700 et seq. of the Code of Virginia), the Department of Professional and Occupational Regulation assumes a predisposition toward full disclosure of all public records in the Department’s possession. Specific exclusions shall apply in accordance with § 54.1-108 and §§ 2.2-3705.1 through 2.2-3706 of the Code of Virginia and, in the absence of any board policy to the contrary, when the Department exercises its discretionary authority to withhold personal or confidential information that may compromise an individual’s safety and security. A subpoena duces tecum for the production of records shall be processed in accordance with Director’s Policy #100-06, Subpoenas, Service of Process and Notices.

III. DEFINITIONS:

Personal information As defined in § 2.2-3801 of the Code of Virginia is information that (i) describes, locates or indexes anything about an individual including, but not limited to, his social security number, driver's license number, agency-issued identification number, student identification number, real or personal property holdings derived from tax returns, and his education, financial transactions, medical history, ancestry, religion, political ideology, criminal or employment record, or (ii) affords a basis for inferring personal characteristics, such as finger and voice prints, photographs, or things done by or to such individual; and the record of his presence, registration, or membership in an organization or activity, or admission to an institution. "Personal information" shall not include routine information maintained for the purpose of internal office administration whose use could not be such as to affect adversely any data subject nor does the term include real estate assessment information.

Public record Recorded information that documents a transaction or activity by or with any public officer, agency or employee of an agency. Regardless of physical form or characteristic, the recorded information is a public record if it is produced, collected, received or retained in pursuance of law or in connection with the transaction of public business.

The medium (e.g., electronic documents and mail) on which such information is recorded has no bearing on the determination of whether the record is a public record or whether it is subject to public disclosure.

Record Custodian A public official or official designee in charge of an office housing public records.

IV. RELATED DOCUMENTS:  Virginia Freedom of Information Act  Government Data Collection and Dissemination Practices Act  Director’s Policy #100-06 Subpoenas, Service of Process and Notices

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 1 of 7V. GENERAL PROVISIONS:

A. CUSTODIAN OF RECORD

1. The Records and FOIA Manager shall serve as the custodian of all Department records with specific positions designated as custodians for disclosure and authentication purposes. In the absence of the designated custodians, the Records and FOIA Manager and the Information Management Director shall authenticate records for court submission. The following individuals shall serve as custodians of any record created, processed and/or maintained by their respective sections. These individuals shall designate a backup custodian to perform record authentications in their absence. a. Executive Directors in the Communications and Board Operations Division b. Directors in the Compliance and Investigations Division (Investigations, Alternative Dispute Resolution, Complaint Analysis and Resolution, Adjudication, and Fair Housing) with Field Supervisors and Investigators designated as record custodians for the purpose of authenticating licensing and investigation records in court. c. Human Resources Director d. Senior Manager Administrative and Financial Services e. Budget and Financial Services Director f. Education and Examinations Director

B. RESPONDING TO INFORMATION REQUESTS

1. All requests for records are subject to the provisions of the Virginia Freedom of Information Act. A requester is not required to reference FOIA in order to be subject to the provisions of the Act.
2. Generally, DPOR does not require FOIA requests to be submitted in writing; however, in situations where the requested records are not identified with reasonable specificity (Code of Virginia § 2.2-3704.B), DPOR may require a detailed written or e-mail request to ensure accurate response preparation.
3. To prepare a response within five workdays of receipt, immediate delivery of a FOIA request to the appropriate (responsible) section is essential. The first workday following receipt of the request is considered day one when calculating the response deadline.
4. The Records and FOIA Manager shall make all decisions concerning routine FOIA requests and provide guidance to DPOR staff in determining the appropriate response to information requests. Specific exclusions shall apply in accordance with § 54.1-108 and §§ 2.2-3705.1 through 2.2-3706 of the Code of Virginia and any applicable board or agency policies. Non-routine FOIA requests from the public shall be communicated to the Information Management Director. Non-routine requests from the media and elected officials shall be communicated to the Deputy Director for Communications and Board Operations.
5. In accordance with § 2.2-3704.F of the Code of Virginia, DPOR may assess reasonable charges for the actual costs associated with accessing, duplicating, supplying or searching for records. Documents requested by a federal, state or local governmental or law-enforcement agency shall be provided at no cost. Photocopies are available for $.25 per page for 40 or more pages. Copies of less than 40 pages shall be available at no charge.

Furthermore, pursuant to § 2.2-3704.H unless approved by the Information Management Director, DPOR shall require advanced payment for requests that are likely to exceed $200 prior to preparing the response.

1. Pursuant to § 2.2-3704.I of the Code of Virginia, before processing a request for records, DPOR may require payment of any amount owed for previous FOIA requests that remain unpaid for at least 30 days. A letter requesting payment prior to providing additional records shall be mailed within five workdays of receiving the new request.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 2 of 7

C. RECORD CATEGORIES AND FOIA RESPONSE ASSIGNMENTS

1. Applications Direct record requests to: Information Management Section Applications for admission to examinations or for licensure are exempt from public disclosure (§ 54.1-108.2 of the Code of Virginia). Applications include initial, reinstatement and upgrade applications, as well as license maintenance documents that include social security numbers or other personal information.

However, applications are subject to disclosure when: a. Requested by the regulant/applicant (or any party authorized by the regulant or applicant). The regulant or their representative may obtain copies of their own applications for admission to examinations or licensure (§ 54.1-108.2 of the Code of Virginia). b. Requested by agencies in another state, district, or territory of the United States where the information is requested by the state, district, or territory in connection with an application for a service, privilege or right under their laws. Requests shall be made in a manner that substantiates the requester’s affiliation (on official letterhead or by e-mail) and states the reason for the request. c. Requested by any federal, state or local law enforcement agencies to be used in conjunction with an investigation or authentication of credentials. Requests shall be made in a manner that substantiates the requester’s affiliation (on official letterhead or by e-mail) and states the reason for the request. A letter or e-mail from the Department must accompany the information verifying that DPOR is releasing this information for investigative or authentication purposes only.

1. Bonds Direct record requests to: Licensing Section Copies of and information related to performance bonds required for licensure (including the amount of the bond and the issuer) are subject to public disclosure upon request.
2. Certifications of Regulant Status Direct record requests to: Licensing Section Individual licensing sections are responsible for preparing Certifications of Regulant Status in accordance with DPOR Licensing and Regulation Procedure #903, Certifications of Regulant Status.
3. Complaint Files Direct information requests to: Compliance and Investigations Division The Compliance and Investigations Division is responsible for responding to general inquiries regarding the number and nature of complaints against a specific respondent. Open complaints may be publicly acknowledged when a Department investigation has determined that sufficient evidence exists to establish probable cause that there was a violation of a law or regulation; however, the case file is exempt from disclosure until case closure. Cases where probable cause has been found are disclosed on the Department’s web site. Nothing in this policy shall conflict with the release of complaint information during disciplinary investigations as provided for in the Administrative Process Act.

Direct record requests to: Information Management Section a. Closed case files are subject to public disclosure with the following exclusions: 1) Application Case Files Application file information resulting in licensure shall be transferred to the license application file and handled according to Section V.C.1 of this policy.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 3 of 7 2) Criminal (Unlicensed Activity) Case Files a) Criminal incident information as defined in § 2.2-3706.A of the Code of Virginia and closed unlicensed cases may be exempt from public disclosure when the release is likely to jeopardize an ongoing investigation or the safety of an individual; cause a suspect to flee or evade detection; or result in the destruction of evidence. No exclusion applies when disclosure is not likely to cause the above-referenced damage. b) Criminal incident information as defined in § 2.2-3706.A of the Code of Virginia and closed unlicensed cases may be exempt from public disclosure when the release is likely to jeopardize an ongoing investigation or the safety of an individual; cause a suspect to flee or evade detection; or result in the destruction of evidence. No exclusion applies when disclosure is not likely to cause the above-referenced damage. c) The identity of any individual providing information about a crime or criminal activity under a promise of anonymity shall not be disclosed. 3) Alternative Dispute Resolution Files All memoranda, work products or other materials contained in the case file of a mediator are confidential and all materials in the case file of a mediation program pertaining to a specific mediation are confidential. Any communication made in or in connection with mediation, that relates to the dispute, including communications to schedule mediation, whether made to a mediator, a mediation program, a party, or any other person is confidential. Confidential materials and communications are not subject to the provisions of the Virginia Freedom of Information Act, nor discovery in any judicial or administrative proceeding unless permitted under § 2.2-4119 of the Code of Virginia. b. The Information Management Section is responsible for preparing closed disciplinary and fair housing complaint files in response to FOIA requests. Prior to releasing closed files, information exempt from public disclosure pursuant to Section V.E of this policy shall be removed or redacted. Unless specifically requested by an involved party, e-mail addresses contained in closed case files shall be disclosed. c. Open case files are exempt from public disclosure under the provisions of § 54.1-108.3 of the Code of Virginia. Nothing in this policy shall conflict with the release of complaint information during complaint investigations as provided for in the Administrative Process Act. d. Orders (final and consent) and written settlement agreements resulting from a voluntary alternative dispute resolution proceeding e.g., conciliation, mediation or facilitation are subject to public disclosure unless the involved parties agree in writing that the agreement is to remain confidential and the respective board determines that disclosure is not required to further the purposes of the law. e. Due to the public forum in which an informal fact-finding conference is held, IFF transcripts contained in case files (both open and closed) are subject to public disclosure. Open file IFF transcripts may be released by Adjudication Section staff.

1. Contracts and Procurement Records Direct record requests to: Procurement Section of Administrative and Financial Services Division Procurement and contract records may be released in accordance with § 2.2-4342 of the Code of Virginia.
2. Electronic Mail Direct record request to: Custodian of Record All documents sent or received on the state electronic mail system and any associated attachments are subject to public disclosure. Specific exclusions shall apply in accordance with § 54.1-108 and §§ 2.2-3705.1 through 2.2-3706 of the Code of Virginia and any applicable board or agency policies. When responding to Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 4 of 7 requests for electronic mail, the content of the e-mail transmission shall be used to determine if the record is subject to any disclosure exemptions.
3. Examination Information Direct record requests to: Education and Examinations Section or Information Management Section a. Examination questions, papers, booklets, answer sheets and scoring keys are exempt from public disclosure pursuant to § 54.1-108.1 and § 2.2-3705.1.4 of the Code of Virginia, except in situations where the Department deems that the validity or security of future examinations will not be compromised. At the discretion of the Executive Director, examination information may be released to other state agencies. b. Examination scores may be released to candidates or other jurisdictions (on Certifications of Regulant Status) if permitted by board regulation and policy.
4. Financial Records Direct record requests to: Finance Section of Administrative and Financial Services Division Requests for records maintained by the Finance Section shall be submitted to the Budget and Financial Services Director.
5. Governor’s Working Papers Direct record requests to: Custodian of Record Reports, projects, correspondence and other documents classified as working papers of the Office of the Governor, Lieutenant Governor, the Attorney General, the members of the General Assembly, or the Division of Legislative Services are not subject to public disclosure. 10. Legal Documents Direct record requests to: Custodian of Record a. Written advice of legal counsel to DPOR or the officers or employees of the Department, and any other related correspondence are protected by attorney-client privilege and therefore, not subject to public disclosure. b. Legal memoranda and other work products compiled specifically for use in litigation or for use in an active administrative investigation concerning a matter that is properly the subject of a closed meeting under § 2.2-3711 are exempt from public disclosure. 11. License Maintenance Records Direct record requests to: Information Management Section License maintenance records such as name and address changes, fee payment records and renewal cards are subject to public disclosure with the redaction of any information exempt from public disclosure per Section V.E of this policy. 12. License Transcripts Direct record requests to: Information Management Section a. License Transcripts summarize the activity associated with the license, certification or registration from initial date of licensure through fee/license expiration date. Usually prepared for court submission, License Transcripts are frequently used as an alternative to Department staff providing personal testimony regarding a specific license or lack thereof. They are prepared by the Information Management Section and authenticated by the appropriate licensing section. Other information prepared by Information Management for court in lieu of testimony include copies of official records (orders, regulation booklets, etc.) authenticated in accordance with § 54.1-112 of the Code of Virginia.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 5 of 7 b. License Transcripts are available for a fee of $40.00 per requested individual/business entity name; however, no fee shall be charged to organizations providing legal aid to the indigent or governmental/law enforcement agencies participating in an active criminal investigation. c. Upon request (from DPOR staff or a Commonwealth Attorney), License Transcripts may be prepared and authenticated by field investigators and regional supervisors to corroborate investigator testimony. 13. Meeting Minutes and Documents Direct record requests to: Licensing Section or Information Management Section a. Draft minutes of public meetings are available on the Department website and the Commonwealth Calendar no later than ten workdays following conclusion of the meeting (§ 2.2-3707.1 of the Code of Virginia). Final meeting minutes are available within three workdays of final approval of the minutes. b. Documents recorded in or compiled exclusively for use in closed meetings lawfully held pursuant to §

1. 2-3711 are not subject to public disclosure. However, no record that is otherwise open to inspection under this chapter shall be deemed exempt by virtue of the fact that it has been reviewed or discussed in a closed meeting. 14. Personnel Records Direct record requests to: Human Resources Section a. All requests for individual employee records shall be handled by the Human Resource Section according to the provisions of the Department of Human Resource Management Policy 6.05 Personnel Records Disclosure, the Virginia Freedom of Information Act and any guidance from the Office of the Attorney General. With the exception of the information listed in the next section, no employee information shall be released to a third party without the written consent of the subject employee. b. Upon disclosure of the following information to a third party, the Human Resource Section shall notify the subject employee of the release of information including the name and address of the individual requesting the information. 1) Employee’s position 2) Employee’s job classification 3) Dates of employment 4) Annual salary, official salary or rate of pay if such pay exceeds $10,000 per year 15. Property Registration Files Direct record requests to: Property Registration Office of the Common Interest Community Section Property registration files are available in electronic format for public disclosure. 16. Recovery Fund Files Direct record requests to: Custodian of Record Copies of Contractor and Real Estate Recovery Fund claim files are available upon request, regardless of case status. 17. Regulant Lists Direct record requests to: Information Management Section Statewide regulant lists for specific boards and occupations are available electronically for distribution on CD, DVD or e-mail.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 6 of 7 D. OTHER DISCLOSABLE INFORMATION While the Virginia Freedom of Information Act addresses the disclosure of “records”, other “information” shall be available to the public in order to afford them with the consumer protection associated with using appropriately credentialed practitioners. The appropriate licensing section is responsible for responding to general inquiries regarding licenses and licensing requirements. The licensing, certification, and registration information listed below may be released to the public via telephone, facsimile, e-mail or any other form of communication agreed to by both the requester and the Department.

1. Last 4 digits only of a licensee’s social security number or Virginia DMV Control Number
2. License number
3. Date of initial licensure
4. Expiration date of license
5. License classification
6. Method of obtaining license (e.g., exam, reciprocity, comity)
7. License classification
8. License status
9. Address of record (alternate addresses of individual regulants may be disclosed if the physical address required at the time of licensure has been replaced in order to protect regulant privacy) 10. E-mail address (if available) 11. Identity of individuals required as a condition of business licensure (e.g., qualified individuals, designated employees, brokers, compliance agents, responsible management) and the company with which they are affiliated. 12. Bond information

E. OTHER NON-DISCLOSABLE INFORMATION

1. 9 character social security numbers or Virginia DMV control numbers (at the Executive Director’s discretion, social security numbers/DMV control numbers may be disclosed on Certifications of Regulant Status)
2. Bank routing and account numbers
3. Credit/debit card numbers
4. Examination scores, pass/fail status or number of times an examination was taken by a candidate/licensee unless a board policy to the contrary exists
5. State income, business and estate tax returns and personal property tax returns are exempt from public disclosure.
6. Any information that may compromise the privacy or safety of an individual or business (i.e., medical/mental records, scholastic records, etc.) may be disclosed only upon approval of the Director, Deputy Directors, or Information Management Director.

F. PROCEDURE FOR CORRECTING PERSONAL INFORMATION Pursuant to § 2.2-3806.A.5 of the Code of Virginia, in the event that a regulant determines that the Department’s information on that person is inaccurate, obsolete or irrelevant, the individual may submit a written request for correction, removal or amendment to the Information Management Section. The Information Management Director shall be responsible for reviewing the request, determining if corrective action is warranted and coordinating any corrective action and written response to the requester.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 7 of 7

DIRECTOR’S POLICY #100-04 RELEASE OF INFORMATION Effective Date: June 5, 2017

Digitally signed by Jay W. DeBoer Approved By: Reason:documentI am approving this Date: 2017.06.05 10:55:39 -04'00' I. PURPOSE: The purpose of this policy is to provide Department of Professional and Occupational Regulation (DPOR) employees with guidelines for responding to requests for information. As a DPOR guidance document, it is intended to provide the public with a general understanding of DPOR’s record disclosure practices.

II. POLICY STATEMENT: Pursuant to the Virginia Freedom of Information Act (§ 2.2-3700 et seq. of the Code of Virginia), the Department of Professional and Occupational Regulation assumes a predisposition toward full disclosure of all public records in the Department’s possession. Specific exclusions shall apply in accordance with § 54.1-108 and §§ 2.2-3705.1 through 2.2-3706 of the Code of Virginia and, in the absence of any board policy to the contrary, when the Department exercises its discretionary authority to withhold personal or confidential information that may compromise an individual’s safety and security. A subpoena duces tecum for the production of records shall be processed in accordance with Director’s Policy #100-06, Subpoenas, Service of Process and Notices.

III. DEFINITIONS:

Personal information As defined in § 2.2-3801 of the Code of Virginia is information that (i) describes, locates or indexes anything about an individual including, but not limited to, his social security number, driver's license number, agency-issued identification number, student identification number, real or personal property holdings derived from tax returns, and his education, financial transactions, medical history, ancestry, religion, political ideology, criminal or employment record, or (ii) affords a basis for inferring personal characteristics, such as finger and voice prints, photographs, or things done by or to such individual; and the record of his presence, registration, or membership in an organization or activity, or admission to an institution. "Personal information" shall not include routine information maintained for the purpose of internal office administration whose use could not be such as to affect adversely any data subject nor does the term include real estate assessment information.

Public record Recorded information that documents a transaction or activity by or with any public officer, agency or employee of an agency. Regardless of physical form or characteristic, the recorded information is a public record if it is produced, collected, received or retained in pursuance of law or in connection with the transaction of public business.

The medium (e.g., electronic documents and mail) on which such information is recorded has no bearing on the determination of whether the record is a public record or whether it is subject to public disclosure.

Record Custodian A public official or official designee in charge of an office housing public records.

IV. RELATED DOCUMENTS:  Virginia Freedom of Information Act  Government Data Collection and Dissemination Practices Act  Director’s Policy #100-06 Subpoenas, Service of Process and Notices

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 1 of 7V. GENERAL PROVISIONS:

A. CUSTODIAN OF RECORD

1. The Records and FOIA Manager shall serve as the custodian of all Department records with specific positions designated as custodians for disclosure and authentication purposes. In the absence of the designated custodians, the Records and FOIA Manager and the Information Management Director shall authenticate records for court submission. The following individuals shall serve as custodians of any record created, processed and/or maintained by their respective sections. These individuals shall designate a backup custodian to perform record authentications in their absence. a. Executive Directors in the Communications and Board Operations Division b. Directors in the Compliance and Investigations Division (Investigations, Alternative Dispute Resolution, Complaint Analysis and Resolution, Adjudication, and Fair Housing) with Field Supervisors and Investigators designated as record custodians for the purpose of authenticating licensing and investigation records in court. c. Human Resources Director d. Senior Manager Administrative and Financial Services e. Budget and Financial Services Director f. Education and Examinations Director

B. RESPONDING TO INFORMATION REQUESTS

1. All requests for records are subject to the provisions of the Virginia Freedom of Information Act. A requester is not required to reference FOIA in order to be subject to the provisions of the Act.
2. Generally, DPOR does not require FOIA requests to be submitted in writing; however, in situations where the requested records are not identified with reasonable specificity (Code of Virginia § 2.2-3704.B), DPOR may require a detailed written or e-mail request to ensure accurate response preparation.
3. To prepare a response within five workdays of receipt, immediate delivery of a FOIA request to the appropriate (responsible) section is essential. The first workday following receipt of the request is considered day one when calculating the response deadline.
4. The Records and FOIA Manager shall make all decisions concerning routine FOIA requests and provide guidance to DPOR staff in determining the appropriate response to information requests. Specific exclusions shall apply in accordance with § 54.1-108 and §§ 2.2-3705.1 through 2.2-3706 of the Code of Virginia and any applicable board or agency policies. Non-routine FOIA requests from the public shall be communicated to the Information Management Director. Non-routine requests from the media and elected officials shall be communicated to the Deputy Director for Communications and Board Operations.
5. In accordance with § 2.2-3704.F of the Code of Virginia, DPOR may assess reasonable charges for the actual costs associated with accessing, duplicating, supplying or searching for records. Documents requested by a federal, state or local governmental or law-enforcement agency shall be provided at no cost. Photocopies are available for $.25 per page for 40 or more pages. Copies of less than 40 pages shall be available at no charge.

Furthermore, pursuant to § 2.2-3704.H unless approved by the Information Management Director, DPOR shall require advanced payment for requests that are likely to exceed $200 prior to preparing the response.

1. Pursuant to § 2.2-3704.I of the Code of Virginia, before processing a request for records, DPOR may require payment of any amount owed for previous FOIA requests that remain unpaid for at least 30 days. A letter requesting payment prior to providing additional records shall be mailed within five workdays of receiving the new request.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 2 of 7

C. RECORD CATEGORIES AND FOIA RESPONSE ASSIGNMENTS

1. Applications for admission or licensure requests go to: Information Management Section. They are exempt from public disclosure (§ 54.1-108.2) and include initial, reinstatement, upgrade, and license maintenance documents with personal info.

However, applications are subject to disclosure when: a. Requested by the regulant/applicant (or any party authorized by the regulant or applicant). The regulant or their representative may obtain copies of their own applications for admission to examinations or licensure (§ 54.1-108.2 of the Code of Virginia). b. Requested by agencies in another state, district, or territory of the United States where the information is requested by the state, district, or territory in connection with an application for a service, privilege or right under their laws. Requests shall be made in a manner that substantiates the requester’s affiliation (on official letterhead or by e-mail) and states the reason for the request. c. Requested by any federal, state or local law enforcement agencies to be used in conjunction with an investigation or authentication of credentials. Requests shall be made in a manner that substantiates the requester’s affiliation (on official letterhead or by e-mail) and states the reason for the request. A letter or e-mail from the Department must accompany the information verifying that DPOR is releasing this information for investigative or authentication purposes only.

1. Bonds requests go to: Licensing Section. Performance bond info, including amount and issuer, is publicly disclosable upon request.
2. Certifications requests go to: Licensing Section. They are prepared per DPOR Procedure #903.
3. Complaint requests go to: Compliance and Investigations Division. They respond to inquiries about complaints. Open complaints may be publicly acknowledged if probable cause exists; case files are exempt until closure. Disclosed on the website after probable cause. Policy aligns with the Administrative Process Act.

Direct record requests to: Information Management Section a. Closed case files are subject to public disclosure with the following exclusions: 1) Application Case Files Application file information resulting in licensure shall be transferred to the license application file and handled according to Section V.C.1 of this policy.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 3 of 7 2) Criminal (Unlicensed Activity) Case Files a) Criminal incident information as defined in § 2.2-3706.A of the Code of Virginia and closed unlicensed cases may be exempt from public disclosure when the release is likely to jeopardize an ongoing investigation or the safety of an individual; cause a suspect to flee or evade detection; or result in the destruction of evidence. No exclusion applies when disclosure is not likely to cause the above-referenced damage. b) Criminal incident information as defined in § 2.2-3706.A of the Code of Virginia and closed unlicensed cases may be exempt from public disclosure when the release is likely to jeopardize an ongoing investigation or the safety of an individual; cause a suspect to flee or evade detection; or result in the destruction of evidence. No exclusion applies when disclosure is not likely to cause the above-referenced damage. c) The identity of any individual providing information about a crime or criminal activity under a promise of anonymity shall not be disclosed. 3) Alternative Dispute Resolution Files All memoranda, work products or other materials contained in the case file of a mediator are confidential and all materials in the case file of a mediation program pertaining to a specific mediation are confidential. Any communication made in or in connection with mediation, that relates to the dispute, including communications to schedule mediation, whether made to a mediator, a mediation program, a party, or any other person is confidential. Confidential materials and communications are not subject to the provisions of the Virginia Freedom of Information Act, nor discovery in any judicial or administrative proceeding unless permitted under § 2.2-4119 of the Code of Virginia. b. The Information Management Section is responsible for preparing closed disciplinary and fair housing complaint files in response to FOIA requests. Prior to releasing closed files, information exempt from public disclosure pursuant to Section V.E of this policy shall be removed or redacted. Unless specifically requested by an involved party, e-mail addresses contained in closed case files shall be disclosed. c. Open case files are exempt from public disclosure under the provisions of § 54.1-108.3 of the Code of Virginia. Nothing in this policy shall conflict with the release of complaint information during complaint investigations as provided for in the Administrative Process Act. d. Orders (final and consent) and written settlement agreements resulting from a voluntary alternative dispute resolution proceeding e.g., conciliation, mediation or facilitation are subject to public disclosure unless the involved parties agree in writing that the agreement is to remain confidential and the respective board determines that disclosure is not required to further the purposes of the law. e. Due to the public forum in which an informal fact-finding conference is held, IFF transcripts contained in case files (both open and closed) are subject to public disclosure. Open file IFF transcripts may be released by Adjudication Section staff.

1. Requests go to: Procurement Section. Records may be released per § 2.2-4342.
2. Requests go to: Custodian of Record. All emails and attachments are subject to disclosure, with exclusions per § 54.1-108, §§ 2.2-3705.1-2.2-3706, and agency policies. Email content determines exemptions.
3. Requests go to: Education/Examinations or Info Management. Exam materials are exempt from disclosure per § 54.1-108.1 and § 2.2-3705.1.4, unless security is unaffected. Scores may be released per policy.
4. Requests go to: Finance Section. Requests for records are submitted to the Budget and Financial Services Director.
5. Requests go to: Custodian of Record. Working papers of government officials are not public. Legal advice and litigation work products are privileged. License maintenance records are public with exemptions. License transcripts summarize license activity, often for court, and are authenticated per § 54.1-112.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 5 of 7 b. License Transcripts are available for a fee of $40.00 per requested individual/business entity name; however, no fee shall be charged to organizations providing legal aid to the indigent or governmental/law enforcement agencies participating in an active criminal investigation. c. Upon request (from DPOR staff or a Commonwealth Attorney), License Transcripts may be prepared and authenticated by field investigators and regional supervisors to corroborate investigator testimony. 13. Meeting Minutes and Documents Direct record requests to: Licensing Section or Information Management Section a. Draft minutes of public meetings are available on the Department website and the Commonwealth Calendar no later than ten workdays following conclusion of the meeting (§ 2.2-3707.1 of the Code of Virginia). Final meeting minutes are available within three workdays of final approval of the minutes. b. Documents recorded in or compiled exclusively for use in closed meetings lawfully held pursuant to §

1. 2-3711 are not subject to public disclosure. However, no record that is otherwise open to inspection under this chapter shall be deemed exempt by virtue of the fact that it has been reviewed or discussed in a closed meeting. Requests go to: Human Resources for personnel records, with disclosures per policies and law; employees are notified of third-party disclosures of certain info. Property registration files are publicly available electronically. Recovery Fund claim files are accessible upon request. Regulant lists are available electronically for distribution.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 6 of 7 D. OTHER DISCLOSABLE INFORMATION While the Virginia Freedom of Information Act addresses the disclosure of “records”, other “information” shall be available to the public in order to afford them with the consumer protection associated with using appropriately credentialed practitioners. The appropriate licensing section is responsible for responding to general inquiries regarding licenses and licensing requirements. The licensing, certification, and registration information listed below may be released to the public via telephone, facsimile, e-mail or any other form of communication agreed to by both the requester and the Department.

1. Last 4 digits only of a licensee’s social security number or Virginia DMV Control Number
2. License number
3. Date of initial licensure
4. Expiration date of license
5. License classification
6. Method of obtaining license (e.g., exam, reciprocity, comity)
7. License classification
8. License status
9. Address of record (alternate addresses of individual regulants may be disclosed if the physical address required at the time of licensure has been replaced in order to protect regulant privacy) 10. E-mail address (if available) 11. Identity of individuals required as a condition of business licensure (e.g., qualified individuals, designated employees, brokers, compliance agents, responsible management) and the company with which they are affiliated. 12. Bond information

E. OTHER NON-DISCLOSABLE INFORMATION

1. 9 character social security numbers or Virginia DMV control numbers (at the Executive Director’s discretion, social security numbers/DMV control numbers may be disclosed on Certifications of Regulant Status)
2. Bank routing and account numbers
3. Credit/debit card numbers
4. Examination scores, pass/fail status or number of times an examination was taken by a candidate/licensee unless a board policy to the contrary exists
5. State income, business and estate tax returns and personal property tax returns are exempt from public disclosure.
6. Any information that may compromise the privacy or safety of an individual or business (i.e., medical/mental records, scholastic records, etc.) may be disclosed only upon approval of the Director, Deputy Directors, or Information Management Director.

F. PROCEDURE FOR CORRECTING PERSONAL INFORMATION Pursuant to § 2.2-3806.A.5 of the Code of Virginia, in the event that a regulant determines that the Department’s information on that person is inaccurate, obsolete or irrelevant, the individual may submit a written request for correction, removal or amendment to the Information Management Section. The Information Management Director shall be responsible for reviewing the request, determining if corrective action is warranted and coordinating any corrective action and written response to the requester.

Policy Title: Director’s Policy #100-04 Release of Information [POL401-100_04-v16] Effective: 06/05/2017 Submitted By: Dawn Waters, Information Management Director Guidance Document: Yes Supersedes: Director’s Policy #100-04 Release of Information (Effective 04/01/2015) Page 7 of 7

Board for Barbers and Cosmetology

Revised Effective: December 8, 2022

Guidance Document -Substantial Equivalence

Substantial equivalence in relation to licensure endorsement

The Board has determined that substantial equivalence in reference to 18 VAC 41-50-30 and 18 VAC 41-70-30 means:

“At least 80% of the required hours in Virginia and curriculum content covering Virginia’s scope of practice for that profession.”

Substantial equivalence in relation to examination eligibility in reference to 18 VAC 41-50-20 and 18 VAC 41-70-20 means:

“At least 80% of the required hours in Virginia and curriculum content covering Virginia’s scope of practice for that profession.”

Board for Barbers and Cosmetology

Revised Effective: December 8, 2022

Guidance Document -Substantial Equivalence

Substantial equivalence for licensure endorsement

The Board determines that substantial equivalence regarding 18 VAC 41-50-30 and 18 VAC 41-70-30 means:

“At least 80% of required Virginia hours and curriculum covering Virginia’s scope of practice.”

Substantial equivalence regarding examination eligibility for 18 VAC 41-50-20 and 18 VAC 41-70-20 means:

“At least 80% of the required hours in Virginia and curriculum content covering Virginia’s scope of practice for that profession.”

ADMINISTRATION POLICY #500-02 CONTRACT AND PURCHASE ORDER MODIFICATIONS Effective Date: July 1, 2018

Digitally signed by Jay W. DeBoer DN: cn=Jay W. DeBoer, o=DPOR, Approved By: ou=Director,,email=jay.deboer@dpor.virginia.gov, c=US Date: 2018.07.06 10:25:10 -04'00' I. PURPOSE: The purpose of this policy is to establish agency restrictions on contract and purchase order modifications.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation (DPOR) shall comply with the requirements of Chapters 3.5, 10.12, and 14.4 of the DPS Agency Procurement and Surplus Property Manual (APSPM), Chapter 10 of the Virginia Information Technologies Agency IT Procurement Manual (ITPM) and §2.2-4309 of the CodeofVirginia as it relates to contract modifications and purchase order changes.

A change order shall be processed for all issued purchase orders when requested by the supplier, or when the invoiced dollar value is greater or less than 10% of the total purchase order value.

III. DEFINITIONS: Contract An agreement enforceable by law, between two or more competent parties, to do or not to do something, not prohibited by law, for consideration. A contract is any type of agreement or order for the procurement of goods or services.

Purchase Order A document used to execute a purchase transaction with a vendor. It serves as a notice to a vendor that an award has been made and that performance can be initiated under the terms and conditions of the contract. It includes a description of what good/service is ordered, how much is needed, and what it will cost. A PO is a legal offer to buy goods and services.

IV. RELATED DOCUMENTS:  DPS Agency Procurement & Surplus Property Manual (APSPM)  Virginia Information Technologies Agency IT Procurement Manual (ITPM)  § 2.2-4309 of the Code of Virginia  Commonwealth of Virginia Vendors Manual

V. GENERAL PROVISIONS: A supplier may request a contract modification or purchase order change by contacting the contract administrator or the DPOR Procurement Office. Any request to change contract price, quality, quantity, delivery or cancellation will be evaluated for validity and price reasonableness. The supplier will receive approved changes through Virginia’s eProcurement portal (eVA) or by other written notification.

Policy Title: Administration Policy #500-02 Contract and Purchase Order Modifications [POL410-500_02-v3] Effective: 07/01/2018 Submitted By: Cassandra Lewis, Administration and Financial Services Director Guidance Document: Yes Supersedes: Administration Policy #500-02 Contract and Purchase Order Modifications (Effective 01/01/2017) Page 1 of 1

ADMINISTRATION POLICY #500-02 CONTRACT AND PURCHASE ORDER MODIFICATIONS Effective Date: July 1, 2018

Digitally signed by Jay W. DeBoer DN: cn=Jay W. DeBoer, o=DPOR, Approved By: ou=Director,,email=jay.deboer@dpor.virginia.gov, c=US Date: 2018.07.06 10:25:10 -04'00' I. PURPOSE: The purpose of this policy is to establish agency restrictions on contract and purchase order modifications.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation (DPOR) shall comply with the requirements of Chapters 3.5, 10.12, and 14.4 of the DPS Agency Procurement and Surplus Property Manual (APSPM), Chapter 10 of the Virginia Information Technologies Agency IT Procurement Manual (ITPM) and §2.2-4309 of the CodeofVirginia as it relates to contract modifications and purchase order changes.

A change order shall be processed for all issued purchase orders when requested by the supplier or if the invoiced amount exceeds or is less than 10% of the purchase order total.

III. DEFINITIONS: Contract An agreement enforceable by law, between two or more competent parties, to do or not to do something, not prohibited by law, for consideration. A contract is any type of agreement or order for the procurement of goods or services.

Purchase Order A document used to execute a purchase transaction with a vendor. It serves as a notice to a vendor that an award has been made and that performance can be initiated under the terms and conditions of the contract. It includes a description of what good/service is ordered, how much is needed, and what it will cost. A PO is a legal offer to buy goods and services.

IV. RELATED DOCUMENTS:  DPS Agency Procurement & Surplus Property Manual (APSPM)  Virginia Information Technologies Agency IT Procurement Manual (ITPM)  § 2.2-4309 of the Code of Virginia  Commonwealth of Virginia Vendors Manual

V. GENERAL PROVISIONS: A supplier may request a contract modification or purchase order change by contacting the contract administrator or the DPOR Procurement Office. Any request to change contract price, quality, quantity, delivery or cancellation will be evaluated for validity and price reasonableness. The supplier will receive approved changes through Virginia’s eProcurement portal (eVA) or by other written notification.

Policy Title: Administration Policy #500-02 Contract and Purchase Order Modifications [POL410-500_02-v3] Effective: 07/01/2018 Submitted By: Cassandra Lewis, Administration and Financial Services Director Guidance Document: Yes Supersedes: Administration Policy #500-02 Contract and Purchase Order Modifications (Effective 01/01/2017) Page 1 of 1

BOARD FOR BARBERS AND COSMETOLOGY

APPLICATION REVIEW MATRIX

CRIMINAL HISTORY AND

PRIOR DISCIPLINARY ACTION

Effective May 9, 2022

The following convictions will not be reviewed by the Board*:

1. Felony convictions more than 10 years old with no subsequent reportable convictions of a similar nature, unless the conviction resulted in incarceration where the release date is less than three years from the application date.

1. Felony convictions more than five years old with no subsequent reportable convictions of a similar nature, unless the conviction resulted in incarceration where the release date is less than three years from the application date. This does not include convictions involving murder, sexual assault, rape, robbery, indecent liberties, fraud.

1. Felony convictions for distribution of controlled substance, where the applicant has completed a deterrence program if required by the court.

1. Misdemeanor convictions

1. Juvenile convictions.

1. Drug possession convictions.

1. Prior disciplinary action only involving monetary penalties that do not involve client safety.

1. The provisions above notwithstanding, staff may refer matters to the Board based on the totality of an applicant’s criminal history where there appears to be substantial risk of public harm. *The matrix shall not apply to applicants who are currently incarcerated, except those incarcerated for juvenile convictions.

BOARD FOR BARBERS AND COSMETOLOGY

APPLICATION REVIEW MATRIX

CRIMINAL HISTORY AND

PRIOR DISCIPLINARY ACTION

Effective May 9, 2022

The following convictions will not be reviewed by the Board*:

1. Felony convictions over 10 years old with no recent reportable similar convictions, unless incarceration ended less than three years before application.

1. Felony convictions more than five years old with no subsequent reportable convictions of a similar nature, unless the conviction resulted in incarceration where the release date is less than three years from the application date. This does not include convictions involving murder, sexual assault, rape, robbery, indecent liberties, fraud.

1. Felony distribution of controlled substances if applicant completed court-ordered deterrence program.

1. Misdemeanor convictions

1. Juvenile convictions.

1. Drug possession convictions.

1. Prior disciplinary actions involving only monetary penalties not affecting client safety.

1. Notwithstanding, staff may refer cases based on criminal history if public harm risk exists. *The matrix excludes currently incarcerated applicants, except juvenile cases.

FINANCE POLICY #700-04 REVENUE REFUNDS Effective Date: July 1, 2018

Digitally signed by Jay W. DeBoer Approved By: DN:ou=Director,,cn=Jay W. DeBoer, o=DPOR, email=jay.deboer@dpor.virginia.gov, c=US Date: 2018.07.17 11:31:16 -04'00' I. PURPOSE: The purpose of this policy is to establish guidelines for refunding fees and other monies paid to the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation shall process revenue refunds in an accurate and timely manner and in accordance with state policy and Board regulations.

III. DEFINITIONS: Overpayment A payment that exceeds the amount due to the Department.

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. REVENUE REFUNDS

1. The Department shall issue refunds for overpayments of fees and monetary penalties.
2. The Department shall issue refunds for Contractor and Real Estate Transaction Recovery Fund assessments and Appraiser National Registry fees collected from applicants not granted a license.
3. Application fees for licenses, certifications, and registrations and renewal fees are non-refundable.
4. The Finance Section shall process refund requests in accordance with state procedures. a. All checks will be made payable to the regulant regardless of who paid the fee. However, refunds of overpayments may be made to the payer if the payment was for the benefit of more than one regulant. b. Non-regulant refunds shall be made to the original payer. c. Checks will be mailed to the address of record unless different mailing instructions are submitted with the refund request. d. Overpayments made with a credit card shall be refunded to the credit card. Overpayments more than 180 days old will be refunded by check.
5. Whenever a refund request from a regulant is not authorized, the section that received the refund request shall be responsible for informing the regulant.

Policy Title: Finance Policy #700-04 Revenue Refunds [POL405-700_04-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-04 Revenue Refunds (Effective 02/10/2012) Page 1 of 1

FINANCE POLICY #700-04 REVENUE REFUNDS Effective Date: July 1, 2018

Digitally signed by Jay W. DeBoer Approved By: DN:ou=Director,,cn=Jay W. DeBoer, o=DPOR, email=jay.deboer@dpor.virginia.gov, c=US Date: 2018.07.17 11:31:16 -04'00' I. PURPOSE: The purpose of this policy is to establish guidelines for refunding fees and other monies paid to the Department of Professional and Occupational Regulation.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation shall process revenue refunds in an accurate and timely manner and in accordance with state policy and Board regulations.

III. DEFINITIONS: Overpayment A payment that exceeds the amount due to the Department.

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. REVENUE REFUNDS

1. The Department shall refund overpayments of fees and penalties.
2. The Department shall refund Contractor and Real Estate Recovery Fund assessments and Appraiser Registry fees from applicants not licensed.
3. Application fees for licenses, certifications, and registrations and renewal fees are non-refundable.
4. The Finance Section shall process refund requests in accordance with state procedures. a. All checks will be made payable to the regulant regardless of who paid the fee. However, refunds of overpayments may be made to the payer if the payment was for the benefit of more than one regulant. b. Non-regulant refunds shall be made to the original payer. c. Checks will be mailed to the address of record unless different mailing instructions are submitted with the refund request. d. Overpayments made with a credit card shall be refunded to the credit card. Overpayments more than 180 days old will be refunded by check.
5. If a regulant's refund request is denied, the receiving section must inform the regulant.

Policy Title: Finance Policy #700-04 Revenue Refunds [POL405-700_04-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-04 Revenue Refunds (Effective 02/10/2012) Page 1 of 1

EXAMINATIONS POLICY #600-03 RESTRICTED PARTICIPATION IN EXAMINATION DEVELOPMENT & REVIEW Effective Date: June 3, 2014

Digitally signed by DeBoer Jay mkw69795 Reason: I am approving this document Approved By: Date: 2014.06.03 09:55:29 -04'00'

I. PURPOSE: The purpose of this policy is to identify individuals who are not permitted to participate in the development or review of examinations used by or on behalf of the Department of Professional and Occupational Regulation (Department) or its policy boards.

II. POLICY STATEMENT: In order to ensure examination security and integrity, any individual affiliated with a regulated school, course or program shall not be permitted to participate in the development or review of examinations used by or on behalf of the Department or its policy boards.

III. DEFINITIONS: Regulated school, course or program Educational providers and curricula approved by the Department or its policy boards to qualify individuals for a license, certificate or registration.

IV. RELATED DOCUMENTS: n/a

V. GENERAL PROVISIONS:

A. RESTRICTED PARTICIPATION The following are not permitted to participate in the development or review of examinations used by or on behalf of the Department or its policy boards:

1. Owners or employees of a regulated school, course or program, including instructors;
2. Instructors currently regulated by the Department or one of its policy boards;
3. Individuals with a contractual relationship with a regulated school, course or program;
4. Anyone disciplined by a regulatory board or agency in any jurisdiction for violation of laws and regulations related to educational services or activities; or
5. Individuals convicted of a felony or misdemeanor related to educational services or activities.

B. WAIVER OF RESTRICTION The Director of the Department may, in his sole discretion, waive the restrictions stated in this policy for good cause shown, which said cause shall be stated in writing and retained on file.

Policy Title: Examinations Policy #600-03 RESTRICTED PARTICIPATION IN EXAM DEVELOPMENT & REVIEW [POL543-600_03-v1] Effective: 06/03/2014 Submitted By: Mark Courtney, Senior Director, Regulatory & Public Affairs Guidance Document: Yes Supersedes: n/a Page 1 of 1

EXAMINATIONS POLICY #600-03 RESTRICTED PARTICIPATION IN EXAMINATION DEVELOPMENT & REVIEW Effective Date: June 3, 2014

Digitally signed by DeBoer Jay mkw69795 Reason: I am approving this document Approved By: Date: 2014.06.03 09:55:29 -04'00'

I. PURPOSE: The purpose of this policy is to identify individuals who are not permitted to participate in the development or review of examinations used by or on behalf of the Department of Professional and Occupational Regulation (Department) or its policy boards.

II. POLICY STATEMENT: In order to ensure examination security and integrity, any individual affiliated with a regulated school, course or program shall not be permitted to participate in the development or review of examinations used by or on behalf of the Department or its policy boards.

III. DEFINITIONS: Regulated school, course or program Educational providers and curricula approved by the Department or its policy boards to qualify individuals for a license, certificate or registration.

IV. RELATED DOCUMENTS: n/a

V. GENERAL PROVISIONS:

A. RESTRICTED PARTICIPATION The following are not permitted to participate in the development or review of examinations used by or on behalf of the Department or its policy boards:

1. Owners or employees of a regulated school, course or program, including instructors;
2. Instructors currently regulated by the Department or its policy boards;
3. Individuals with a contractual relationship with a regulated school, course or program;
4. Anyone disciplined by a regulatory board or agency for violations of laws or regulations related to educational services or activities;
5. Individuals convicted of a felony or misdemeanor related to educational services or activities.

B. WAIVER OF RESTRICTION The Director of the Department may, in his sole discretion, waive the restrictions stated in this policy for good cause shown, which said cause shall be stated in writing and retained on file.

Policy Title: Examinations Policy #600-03 RESTRICTED PARTICIPATION IN EXAM DEVELOPMENT & REVIEW [POL543-600_03-v1] Effective: 06/03/2014 Submitted By: Mark Courtney, Senior Director, Regulatory & Public Affairs Guidance Document: Yes Supersedes: n/a Page 1 of 1

COMPLIANCE & INVESTIGATIONS POLICY #800-02 FILING OF COMPLAINTS AGAINST REGULANTS Effective Date: March 5, 2010

Digitally signed by Jay W. DeBoer Reason: I am approving this Approved By: documentDate: 2010.03.05 15:47:24 -05'00'

I. PURPOSE: The purpose of this policy is to establish Department of Professional and Occupational Regulation guidelines for receiving complaints filed against regulants.

II. POLICY STATEMENT: Complaints against DPOR regulants shall be handled in accordance with § 54.1-307.1 of the Code of Virginia. The Department shall consider a complaint sufficient when the alleged facts, if shown to be true, would constitute a violation of law or regulation of any regulatory board within Subtitle II of Title 54.1 of the Code of Virginia or any of the programs which may be in another title of the Code for which any regulatory board within Subtitle II has enforcement responsibility.

III. DEFINITIONS: N/A

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. COMPLAINT FILING DEADLINES In order to be investigated by the Department, complaints shall be filed in accordance with the provisions of § 54.1-307.1 of the Code of Virginia.

B. COMPLAINT FORMAT REQUIREMENTS

1. All complaints shall be submitted in writing except for: a. Situations where the complainant indicates that filing a written complaint will impose a hardship b. Life-threatening situations or situations that have resulted (or have the potential to result) in harm, personal injury or loss to a consumer or the public c. When the Department becomes aware of information indicating that a regulant has engaged in criminal activity that a regulatory board, through its regulations and applicable statutes, has determined may be related to the practice of the profession or occupation, for which disciplinary action may be taken.
2. Anonymous complaints may be accepted.

C. SOURCES OF COMPLAINTS

1. Information obtained from the media or other public source or from any court or other public record/document shall be deemed equivalent to a written complaint.
2. Written or verbal complaints resulting from information submitted to or obtained by any sworn investigator of the Compliance and Investigations Division indicating that a regulant has violated or is about to violate a law or regulation shall be accepted.
3. Written or verbal complaints submitted by other law enforcement or regulatory agencies shall be accepted.

Policy Title: Compliance & Investigations #800-02 Filing of Complaints Against Regulants Effective: 03/05/2010 Submitted By: David Dorner, Investigations Director Guidance Document: Yes Supersedes: Enforcement #800-02 Filing of Complaints Against Regulants (Effective 02/10/2003) Page 1 of 1

COMPLIANCE & INVESTIGATIONS POLICY #800-02 FILING OF COMPLAINTS AGAINST REGULANTS Effective Date: March 5, 2010

Digitally signed by Jay W. DeBoer Reason: I am approving this Approved By: documentDate: 2010.03.05 15:47:24 -05'00'

I. PURPOSE: The purpose of this policy is to establish Department of Professional and Occupational Regulation guidelines for receiving complaints filed against regulants.

II. POLICY STATEMENT: Complaints against DPOR regulants shall be handled in accordance with § 54.1-307.1 of the Code of Virginia. The Department shall consider a complaint sufficient when the alleged facts, if shown to be true, would constitute a violation of law or regulation of any regulatory board within Subtitle II of Title 54.1 of the Code of Virginia or any of the programs which may be in another title of the Code for which any regulatory board within Subtitle II has enforcement responsibility.

III. DEFINITIONS: N/A

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS:

A. COMPLAINT FILING DEADLINES In order to be investigated by the Department, complaints shall be filed in accordance with the provisions of § 54.1-307.1 of the Code of Virginia.

B. COMPLAINT FORMAT REQUIREMENTS

1. All complaints shall be submitted in writing except for: a. Situations where the complainant indicates that filing a written complaint will impose a hardship b. Life-threatening situations or situations that have resulted (or have the potential to result) in harm, personal injury or loss to a consumer or the public c. When the Department becomes aware of information indicating that a regulant has engaged in criminal activity that a regulatory board, through its regulations and applicable statutes, has determined may be related to the practice of the profession or occupation, for which disciplinary action may be taken.
2. Anonymous complaints may be accepted.

C. SOURCES OF COMPLAINTS

1. Media, public sources, court, or public records are equivalent to written complaints.
2. Written or verbal complaints from investigators indicating a regulant has or will violate law or regulation shall be accepted.
3. Complaints from law enforcement or regulatory agencies shall be accepted.

Policy Title: Compliance & Investigations #800-02 Filing of Complaints Against Regulants Effective: 03/05/2010 Submitted By: David Dorner, Investigations Director Guidance Document: Yes Supersedes: Enforcement #800-02 Filing of Complaints Against Regulants (Effective 02/10/2003) Page 1 of 1

EXAMINATION POLICY #600-01 EXAMINATION FEES Effective Date: October 17, 2018

Digitally signed by Jay W. DeBoer DN: cn=Jay W. DeBoer, o=DPOR, Approved By: ou=Director,,email=jay.deboer@dpor.virginia.gov,c=US Date: 2018.10.18 12:10:10 -04'00' I. PURPOSE: The purpose of this policy is to ensure accurate and consistent handling of examination fees received by the Department of Professional and Occupational Regulation (DPOR).

II. POLICY STATEMENT: The Department shall utilize consistent and objective standards in handling examination fees. This policy applies only to those fees collected for examinations administered in-house. This policy does not apply to fees paid directly to vendors under contract with DPOR.

III. DEFINITIONS: Extenuating Circumstances For the purposes of this policy, extenuating circumstances refer to specific events, conditions, or situations beyond the candidate’s control (e.g., hospitalization, short-term disability, death or illness in the candidate’s family, or a call to active duty in the United States military).

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS: A. All examination fees are non-refundable and due on or before the applicable examination fee deadline. Examination fees received are applied to the upcoming scheduled administration unless a candidate explicitly requests approval to apply for a different administration date.

B. Candidates whose fees are received after the examination fee deadline shall automatically be scheduled for the next regular examination administration.

C. A candidate whose examination fee is received past the deadline shall not be eligible to sit for that administration unless the Director of Education and Examinations, in his sole discretion, grants a waiver based on evidence of extenuating circumstances.

D. Fees paid for a scheduled examination for which a candidate fails to appear shall be forfeited, unless the candidate requests a one-time approval to apply the missed examination fees to the next regularly scheduled administration. Approval will be granted only upon evidence of extenuating circumstances. If approved, examination fees will only be forwarded once to the next scheduled examination date.

E. All examination fees shall remain active for one year from the date of receipt by the Department or until the examination is administered, whichever occurs first. After that time, all fees shall be forfeited.

Policy Title: Examinations Policy #600-01 Examination Fees [POL543-600_01-v7] Effective: 10/17/2018 Submitted By: Shannon Webster, Director of Education and Examinations Guidance Document: Yes Supersedes: Examinations Policy #600-01 Examination Fees (Effective 03/17/2010) Page 1 of 1

EXAMINATION POLICY #600-01 EXAMINATION FEES Effective Date: October 17, 2018

Digitally signed by Jay W. DeBoer DN: cn=Jay W. DeBoer, o=DPOR, Approved By: ou=Director,,email=jay.deboer@dpor.virginia.gov,c=US Date: 2018.10.18 12:10:10 -04'00' I. PURPOSE: The purpose of this policy is to ensure accurate and consistent handling of examination fees received by the Department of Professional and Occupational Regulation (DPOR).

II. POLICY STATEMENT: The Department shall utilize consistent and objective standards in handling examination fees. This policy applies only to those fees collected for examinations administered in-house. This policy does not apply to fees paid directly to vendors under contract with DPOR.

III. DEFINITIONS: Extenuating Circumstances For the purposes of this policy, extenuating circumstances refer to specific events, conditions, or situations beyond the candidate’s control (e.g., hospitalization, short-term disability, death or illness in the candidate’s family, or a call to active duty in the United States military).

IV. RELATED DOCUMENTS: N/A

V. GENERAL PROVISIONS: A. All examination fees are non-refundable and due on or before the applicable examination fee deadline. Examination fees received are applied to the upcoming scheduled administration unless a candidate explicitly requests approval to apply for a different administration date.

B. Candidates whose fees are received after the examination fee deadline shall automatically be scheduled for the next regular examination administration.

C. Late fee receipt disqualifies a candidate unless the Director grants a waiver based on extenuating circumstances.

D. Fees paid for a scheduled examination for which a candidate fails to appear shall be forfeited, unless the candidate requests a one-time approval to apply the missed examination fees to the next regularly scheduled administration. Approval will be granted only upon evidence of extenuating circumstances. If approved, examination fees will only be forwarded once to the next scheduled examination date.

E. All examination fees shall remain active for one year from the date of receipt by the Department or until the examination is administered, whichever occurs first. After that time, all fees shall be forfeited.

Policy Title: Examinations Policy #600-01 Examination Fees [POL543-600_01-v7] Effective: 10/17/2018 Submitted By: Shannon Webster, Director of Education and Examinations Guidance Document: Yes Supersedes: Examinations Policy #600-01 Examination Fees (Effective 03/17/2010) Page 1 of 1

COMPLIANCE & INVESTIGATIONS POLICY #800-01 CRIMINAL HISTORY & ONLINE PUBLIC RECORDS INFORMATION Effective Date: June 13, 2011

Digitally signed by Dixon Gordon Approved By: gfq34896Date: 2011.06.13 16:28:20 -04'00'

I. PURPOSE: The purpose of this policy is to establish guidelines for requesting and handling criminal history and public records information in compliance with federal/state laws and applicable information system service/security agreements.

II. POLICY STATEMENT: The Compliance and Investigations Division of the Department of Professional and Occupational Regulation is authorized to enforce laws and conduct criminal investigations within its jurisdiction (§ 19.2-389 of the Code of Virginia). Pursuant to § 54.1-306 of the Code of Virginia, the Director and investigators are authorized to request and receive criminal history and public records information from Central Criminal Records Exchange (CCRE), Virginia Criminal Information Network (VCIN), National Crime Information Center (NCIC), the Interstate Identification Index (III) files, and the LexisNexis ® Accurint® Public Records System. In addition, select Licensing and Regulation Division personnel are authorized to utilize the LexisNexis ® Public Records Depository for information verification purposes only.

III. DEFINITIONS: Criminal History Information Information regarding arrests and disposition received from the Central Criminal Records Exchange (CCRE), other state central bureaus, the FBI and other law enforcement agencies.

IV. RELATED DOCUMENTS:  DPOR IT Policy #400-03 Information Technology Security Program  Information Security Access Agreement

V. GENERAL PROVISIONS:

A. REQUESTS FOR CRIMINAL HISTORY INFORMATION

1. All Department of Professional and Occupational Regulation employees and consultants are required to sign an Information Security Access Agreement in accordance with Information Technology Policy #400-03, Information Technology Security Program.
2. Investigators may use criminal history information during a criminal investigation. Investigations are deemed criminal in nature until a determination has been made to proceed under the Administrative Process Act (APA) for a case decision. Matters of a criminal nature arising after an APA case decision shall be reviewed by the appropriate Executive Director and the Investigations Director. Licensing and Regulation Division staff who believe that an applicant has provided false information on an application regarding criminal convictions or any other false information shall forward that information to the Compliance and Investigations Division for alleged violations of §54.1-111 of the Code of Virginia or other applicable code section.
3. Investigator requests for criminal history information shall be directed to the investigator assigned to the secured VCIN terminal in the Compliance and Investigations Division.

B. USE AND DESTRUCTION OF CRIMINAL HISTORY INFORMATION

1. All criminal history information is confidential and its use is limited to those individuals who are authorized by statute to receive such information.
2. Criminal history printouts from the VCIN terminal shall not be copied or shared with personnel outside of the Compliance and Investigations Division. Criminal history documents shall not be stored in investigation files, but shall be secured with the investigators’ working papers during the investigation. Upon completion of the investigation, the records shall be shredded.

Policy Title: Compliance & Investigations Policy #800-01 Criminal History & OL Public Records [POL700-800_01-v1] Effective: 06/13/2011 Submitted By: Mark Courtney, Deputy Director Licensing & Regulation Division Guidance Document: Yes Supersedes: Compliance & Investigations Policy #800-01 Criminal History Information (Effective 03/05/2010) Page 1 of 2C. LexisNexis

® ACCURINT

® PUBLIC RECORDS

1. All Compliance and Investigations and Licensing and Regulation Division personnel shall comply with the terms and conditions of the LexisNexis ® Non-FCRA (Fair Credit and Reporting Act) Agreement and the Department’s Information Security Access Agreement.
2. All LexisNexis ® Accurint ® Public Records inquiries shall be logged on the LexisNexis User Inquiry Log which shall be available for management inspection at all times.
3. Information obtained by the Licensing and Regulation Division from LexisNexis ® Accurint ® Public Records System shall be used for information verification purposes only and shall not be disclosed to anyone outside of DPOR. Only information verified through a publicly available source may be disclosed to an outside party.

Policy Title: Compliance & Investigations Policy #800-01 Criminal History & OL Public Records [POL700-800_01-v1] Effective: 06/13/2011 Submitted By: Mark Courtney, Deputy Director Licensing & Regulation Division Guidance Document: Yes Supersedes: Compliance & Investigations Policy #800-01 Criminal History Information (Effective 03/05/2010) Page 2 of 2

COMPLIANCE & INVESTIGATIONS POLICY #800-01 CRIMINAL HISTORY & ONLINE PUBLIC RECORDS INFORMATION Effective Date: June 13, 2011

Digitally signed by Dixon Gordon Approved By: gfq34896Date: 2011.06.13 16:28:20 -04'00'

I. PURPOSE: The purpose of this policy is to establish guidelines for requesting and handling criminal history and public records information in compliance with federal/state laws and applicable information system service/security agreements.

II. POLICY STATEMENT: The Compliance and Investigations Division of the Department of Professional and Occupational Regulation is authorized to enforce laws and conduct criminal investigations within its jurisdiction (§ 19.2-389 of the Code of Virginia). Pursuant to § 54.1-306 of the Code of Virginia, the Director and investigators are authorized to request and receive criminal history and public records information from Central Criminal Records Exchange (CCRE), Virginia Criminal Information Network (VCIN), National Crime Information Center (NCIC), the Interstate Identification Index (III) files, and the LexisNexis ® Accurint® Public Records System. In addition, select Licensing and Regulation Division personnel are authorized to utilize the LexisNexis ® Public Records Depository for information verification purposes only.

III. DEFINITIONS: Criminal History Information Information regarding arrests and disposition received from the Central Criminal Records Exchange (CCRE), other state central bureaus, the FBI and other law enforcement agencies.

IV. RELATED DOCUMENTS:  DPOR IT Policy #400-03 Information Technology Security Program  Information Security Access Agreement

V. GENERAL PROVISIONS:

A. REQUESTS FOR CRIMINAL HISTORY INFORMATION

1. All DPOR employees and consultants must sign an Information Security Access Agreement per Policy #400-03.
2. Investigators may use criminal history during investigations, which remain criminal until an APA case decision. Post-APA criminal matters are reviewed by the Executive and Investigations Directors. Staff suspecting false info on applications must report to the Compliance and Investigations Division for violations of §54.1-111 or other laws.
3. Requests for criminal history must be directed to the assigned investigator at the secured VCIN terminal.

B. USE AND DESTRUCTION OF CRIMINAL HISTORY INFORMATION

1. Criminal history information is confidential and limited to statutorily authorized individuals.
2. VCIN criminal history printouts must not be shared outside the Division. Documents are secured with working papers and shredded after investigation.

Policy Title: Compliance & Investigations Policy #800-01 Criminal History & OL Public Records [POL700-800_01-v1] Effective: 06/13/2011 Submitted By: Mark Courtney, Deputy Director Licensing & Regulation Division Guidance Document: Yes Supersedes: Compliance & Investigations Policy #800-01 Criminal History Information (Effective 03/05/2010) Page 1 of 2C. LexisNexis

® ACCURINT

® PUBLIC RECORDS

1. All personnel must comply with LexisNexis ® Non-FCRA and Department Security Agreements.
2. All LexisNexis ® Accurint ® inquiries must be logged and available for management inspection.
3. Division info from LexisNexis ® Accurint ® is for verification only and must not be disclosed outside DPOR. Only verified public info may be shared externally.

Same as previous, already concise.

EXAMINATION POLICY #600-02 EXAMINATION SITE CONDUCT Effective Date: December 1, 2019

Digitally signed by Mary Broz Vaughan Approved By: Date: 2019.12.16 15:59:08 -05'00' I. PURPOSE: The purpose of this policy is to establish guidelines for Department of Professional and Occupational Regulation and examination vendor/contractor staff to follow when dealing with prohibited conduct or irregularities at examination sites.

II. POLICY STATEMENT: Pursuant to § 54.1-102 of the Code of Virginia, it is unlawful for any person to procure or assist another individual to procure, through theft, fraud or other illegal means, a license, certificate, permit, or other authorization issued by the Department. Conduct exhibited by an examination candidate at examination sites that compromises the validity, reliability and security of the examination as well as the efficient and effective administration of the examination is prohibited.

III. DEFINITIONS: Prohibited Conduct Any behavior taking place before, during, or after an examination that compromises the validity, reliability or security of an examination; is disturbing to others; or detracts from the efficient and effective administration of an examination including, but not limited to:

• Looking at another candidate’s computer screen, test booklet, or giving improper assistance to another candidate during administration of an examination.
• Unauthorized use of electronic devices. These devices include but are not limited to: cell phones, smart watches, audio and video recording devices, cameras, spy equipment, and other communication devices.
• Use of notes, sample tests, references, answer keys, calculators, manuals, note pads, or other aids that have not been explicitly approved for use during the examination.
• Copying, recording, transmitting or attempting to copy, record, or transmit examination items, questions, answers, or other content in any form. This includes writing in authorized reference materials during open-book exams and writing in or on unauthorized note or scratch pads.
• Reconstructing or attempting to reconstruct from memory any examination content for any purpose.
• Receiving, soliciting, or possessing current or prior examination content from a person who was not explicitly authorized in writing by DPOR to share the examination content.
• Communicating with any person before, during, or after the examination about specific examination items, questions, answers, or other confidential examination content.
• Exhibiting irrational or disruptive behavior at the examination site.
• Continuing to respond to exam questions whether verbal, online, or in writing after time has been called.

Policy Title: Examination Policy #600-02 Examination Site Conduct [POL543-600_02-v16] Effective: 12/01/2019 Submitted By: Shannon Webster, Director of Education & Examinations Guidance Document: Yes Supersedes: Examination Policy #600-02 Examination Site Conduct (Effective 06/26/2014) Page 1 of 3• Impersonating or attempting to impersonate an examination candidate, or using or attempting to use false identification to take an examination.

• Allowing another person to take or attempt to take your examination.
• Failure to follow any provision of the Candidate Information Bulleting/Handbook or instructions given at the examination site.
• Any non-compliance with § 54.1-102 of the Code of Virginia.

Irregularity Report This report is prepared by DPOR examination proctor(s) that details irregularities encountered during the administration of an in-house examination. Examples of irregularities include emergencies, improper identification, disturbances, or any prohibited conduct defined above.

IV. RELATED DOCUMENTS:  Testing Irregularity Report  Examination Agreement

V. GENERAL PROVISIONS:

A. EXAMINATION SITE CONDUCT AGREEMENT Prior to administration of the examination, all approved examination candidates shall be required to read, complete, sign, and submit an Examination Agreement provided by the Department of Professional and Occupational Regulation which acknowledges the candidate’s understanding of actions that constitute prohibited conduct and any consequences associated with the conduct.

B. HANDLING PROHIBITED CONDUCT When prohibited conduct is observed at an examination site, proctors are encouraged to exercise sound judgment in handling each incident. Proctors are discouraged from confronting hostile candidates, making physical contact with a candidate, or placing themselves in a position where the candidate could harm them. If possible, the conduct should be brought to the attention of a second proctor to corroborate the incident. All observations of prohibited conduct shall be handled in accordance with the specific guidelines below and documented on a Testing Irregularity Report. Specific guidelines are as follows.

1. In situations where a candidate is looking at another candidate’s computer screen, answer sheet/test booklet, or giving assistance to another candidate during administration of an examination, the proctor shall reclaim all examination materials and expel the candidate from the test site.
2. In situations where there is unauthorized use of electronic devices, notes, unauthorized notes or scratch pads, sample tests, references, and answer keys during the administration of an examination, the proctor shall reclaim all examination materials and expel the candidate from the test site.
3. In situations where the candidate is copying, recording, transmitting, or attempting to copy, record, or transmit in writing, electronically or by other means, any part of an examination, with or without intent to remove the material from the examination room, the proctor shall reclaim all examination materials, both authorized and unauthorized, and expel the candidate from the test site.
4. In situations where a candidate exhibits distracting or disruptive behavior at the examination site: a. The proctor shall discuss the observed behavior with the exam candidate and request correction of the behavior. b. If the prohibited conduct continues, the proctor shall reclaim all examination materials and expel the candidate from the test site.
5. Continuing to respond to exam questions whether verbal, online, or in paper/pencil format after time has been called: a. The proctor shall warn the candidate that time has been called.

Policy Title: Examination Policy #600-02 Examination Site Conduct [POL543-600_02-v16] Effective: 12/01/2019 Submitted By: Shannon Webster, Director of Education & Examinations Guidance Document: Yes Supersedes: Examination Policy #600-02 Examination Site Conduct (Effective 06/26/2014) Page 2 of 3 b. After the initial warning, any continuation of the prohibited conduct shall result in the collection of all examination materials and expulsion from the test site.

1. Any determination of false identity, impersonation, or an attempt to use false identification to impersonate an examination candidate will result in immediate expulsion from the test site. The proctor shall reclaim all examination materials, document the incident, and make copies of any documents provided by the candidate.

Policy Title: Examination Policy #600-02 Examination Site Conduct [POL543-600_02-v16] Effective: 12/01/2019 Submitted By: Shannon Webster, Director of Education & Examinations Guidance Document: Yes Supersedes: Examination Policy #600-02 Examination Site Conduct (Effective 06/26/2014) Page 3 of 3

EXAMINATION POLICY #600-02 EXAMINATION SITE CONDUCT Effective Date: December 1, 2019

Digitally signed by Mary Broz Vaughan Approved By: Date: 2019.12.16 15:59:08 -05'00' I. PURPOSE: The purpose of this policy is to establish guidelines for Department of Professional and Occupational Regulation and examination vendor/contractor staff to follow when dealing with prohibited conduct or irregularities at examination sites.

II. POLICY STATEMENT: Pursuant to § 54.1-102 of the Code of Virginia, it is unlawful for any person to procure or assist another individual to procure, through theft, fraud or other illegal means, a license, certificate, permit, or other authorization issued by the Department. Conduct exhibited by an examination candidate at examination sites that compromises the validity, reliability and security of the examination as well as the efficient and effective administration of the examination is prohibited.

III. DEFINITIONS: Prohibited Conduct Any behavior taking place before, during, or after an examination that compromises the validity, reliability or security of an examination; is disturbing to others; or detracts from the efficient and effective administration of an examination including, but not limited to:

• Looking at another candidate’s computer screen, test booklet, or giving improper assistance to another candidate during administration of an examination.
• Unauthorized use of electronic devices. These devices include but are not limited to: cell phones, smart watches, audio and video recording devices, cameras, spy equipment, and other communication devices.
• Use of notes, sample tests, references, answer keys, calculators, manuals, note pads, or other aids that have not been explicitly approved for use during the examination.
• Copying, recording, transmitting or attempting to copy, record, or transmit examination items, questions, answers, or other content in any form. This includes writing in authorized reference materials during open-book exams and writing in or on unauthorized note or scratch pads.
• Reconstructing or attempting to reconstruct from memory any examination content for any purpose.
• Receiving, soliciting, or possessing current or prior examination content from a person who was not explicitly authorized in writing by DPOR to share the examination content.
• Communicating with any person before, during, or after the examination about specific examination items, questions, answers, or other confidential examination content.
• Exhibiting irrational or disruptive behavior at the examination site.
• Continuing to respond to exam questions whether verbal, online, or in writing after time has been called.

Policy Title: Examination Policy #600-02 Examination Site Conduct [POL543-600_02-v16] Effective: 12/01/2019 Submitted By: Shannon Webster, Director of Education & Examinations Guidance Document: Yes Supersedes: Examination Policy #600-02 Examination Site Conduct (Effective 06/26/2014) Page 1 of 3• Impersonating or attempting to impersonate an examination candidate, or using or attempting to use false identification to take an examination.

• Allowing another person to take or attempt to take your examination.
• Failure to follow any provision of the Candidate Information Bulleting/Handbook or instructions given at the examination site.
• Any non-compliance with § 54.1-102 of the Code of Virginia.

Irregularity Report: Prepared by DPOR proctors detailing irregularities like emergencies, improper ID, disturbances, or prohibited conduct.

IV. RELATED DOCUMENTS: Testing Irregularity Report, Examination Agreement

V. GENERAL PROVISIONS:

A. EXAMINATION SITE CONDUCT AGREEMENT: Candidates must read, sign, and submit an agreement acknowledging understanding of prohibited conduct and consequences before the exam.

B. HANDLING PROHIBITED CONDUCT: Proctors should exercise judgment, avoid confrontation or physical contact, and involve a second proctor if possible. All incidents must be documented per guidelines.

1. In situations where a candidate is looking at another candidate’s computer screen, answer sheet/test booklet, or giving assistance to another candidate during administration of an examination, the proctor shall reclaim all examination materials and expel the candidate from the test site.
2. In situations where there is unauthorized use of electronic devices, notes, unauthorized notes or scratch pads, sample tests, references, and answer keys during the administration of an examination, the proctor shall reclaim all examination materials and expel the candidate from the test site.
3. In situations where the candidate is copying, recording, transmitting, or attempting to copy, record, or transmit in writing, electronically or by other means, any part of an examination, with or without intent to remove the material from the examination room, the proctor shall reclaim all examination materials, both authorized and unauthorized, and expel the candidate from the test site.
4. In situations where a candidate exhibits distracting or disruptive behavior at the examination site: a. The proctor shall discuss the observed behavior with the exam candidate and request correction of the behavior. b. If the prohibited conduct continues, the proctor shall reclaim all examination materials and expel the candidate from the test site.
5. Continuing to respond to exam questions whether verbal, online, or in paper/pencil format after time has been called: a. The proctor shall warn the candidate that time has been called.

Policy Title: Examination Policy #600-02 Examination Site Conduct [POL543-600_02-v16] Effective: 12/01/2019 Submitted By: Shannon Webster, Director of Education & Examinations Guidance Document: Yes Supersedes: Examination Policy #600-02 Examination Site Conduct (Effective 06/26/2014) Page 2 of 3 b. After the initial warning, any continuation of the prohibited conduct shall result in the collection of all examination materials and expulsion from the test site.

1. Any determination of false identity, impersonation, or an attempt to use false identification to impersonate an examination candidate will result in immediate expulsion from the test site. The proctor shall reclaim all examination materials, document the incident, and make copies of any documents provided by the candidate.

Policy Title: Examination Policy #600-02 Examination Site Conduct [POL543-600_02-v16] Effective: 12/01/2019 Submitted By: Shannon Webster, Director of Education & Examinations Guidance Document: Yes Supersedes: Examination Policy #600-02 Examination Site Conduct (Effective 06/26/2014) Page 3 of 3

FINANCE POLICY #700-03 ACCOUNTS RECEIVABLE & DEBT COLLECTION Effective Date: July 1, 2018

Digitally signed by Jay W. DeBoer DN: cn=Jay W. DeBoer, o=DPOR,

c=US Approved By: ou=Director,,email=jay.deboer@dpor.virginia.gov,Date: 2018.07.26 14:36:29 -04'00'

I. PURPOSE: The purpose of this policy is to establish guidelines for the management and collection of accounts receivable as required by the State Comptroller.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation shall take all appropriate and cost effective actions to aggressively collect its accounts receivable in accordance with the Code of Virginia and Commonwealth Accounting Policies and Procedures.

III. DEFINITIONS: Accounts Receivable Any amount owed to the Department, including monetary penalties, recovery fund payments, employee reimbursements, and miscellaneous billings arising from the sale of goods or services. An accounts receivable is also referred to as a receivable. Receivables do not include travel advances, which are addressed separately in Finance Policy #700-01 Travel and Business Meals.

Monetary Penalties Penalties assessed against licensees under § 54.1-202 of the Code of Virginia for the violation of any statute or regulation pertaining to a regulatory board of the Department.

Other Receivables Amounts owed for services rendered (e.g., license transcripts, FOIA requests, employee reimbursements, and other miscellaneous billings).

Recovery Fund Payments Amounts owed for Recovery Fund claims paid in accordance with § 54.1-1120, § 54.1-2114 and § 55-530.1 of the Code of Virginia.

IV. RELATED DOCUMENTS:  Commonwealth Accounting Policies and Procedures Topic 20505 Accounts Receivable  Set-Off Program Information Guide (published by the Virginia Department of Taxation)  Attorney General Debt Collection Procedures  Certification of Final Order Form  Director’s Policy #100-05 License Suspensions  Finance Procedure 600-601 Receivables  Finance Procedure 600-505 Recovery Fund Receivables

V. GENERAL PROVISIONS:

A. MONETARY PENALTIES

1. Creation of the Receivable The approval of any Consent or Final Order that assesses monetary penalties or costs creates a receivable. The receivable is due from the moment the Director signs the Order. However, most Orders give the debtor a fixed amount of time to pay before the account is deemed past due.
2. License Suspension The licensing sections are responsible for monitoring disciplinary orders until compliance is obtained. If the order assesses penalties or costs and payment is not made by the due date, the account is deemed to be past due and the Executive Director shall suspend the debtor’s license for non-payment according to the provisions of Director’s Policy #100-05 License Suspensions.

Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection [POL405-700_03-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012) Page 1 of 43. Collection Efforts on Unpaid Accounts Following the license suspension, but not more than 30 days after the payment due date, the board shall notify the Finance Section of the need for collection. The Finance Section shall employ the collection procedures outlined in Finance Procedure #600-601 Receivables to collect the amount owed to the Department.

B. RECOVERY FUND CLAIMS

1. Payment from the Fund Recovery Fund claims are paid pursuant to approved Final Orders. The payment of any Recovery Fund claim creates an immediate obligation for the regulant to repay the Fund with interest.

Upon payment from the Fund, the Finance Section shall employ the collection procedures outlined in Finance Procedure #600-505 Recovery Fund Receivables to collect the amount owed.

1. License Revocation The Finance Section shall notify the regulatory board sections whenever a payment is made from the Recovery Funds. Upon receiving this notice, the board sections shall revoke the regulant’s license except for claims against the Contractor Transaction Recovery Fund or when prevented by bankruptcy.
2. Calculation of Interest The Department shall assess interest on all Recovery Fund accounts receivable according to the Virginia Debt Collection Act § 2.2-4805 of the Code of Virginia. Interest is imposed at the judgment rate as provided in § 6.2-302 of the Code of Virginia.

C. OTHER RECEIVABLES The Information Management Section is responsible for billing and collecting all license transcripts, FOIA and other public record fees. If any billed amount remains unpaid on the last day of any quarter, the Information Management Section shall report the amount owed to the Finance Section so that it can be included in the Comptroller’s Quarterly Accounts Receivable Report. In the event that the Information Management Section is unable to obtain payment from the debtor within a reasonable time period, they shall forward the account and all supporting documentation to the Finance Section for further collection efforts.

D. PARTIAL PAYMENTS

1. The Department does not accept installment agreements and debtors must pay the full amount owed on or before the required payment due date.
2. If partial payment is made, the Department will receipt the funds and apply them to the appropriate account. The receipt does not constitute an installment agreement and will not prevent or stop outside collection efforts if full payment is not received before the required due date. In addition, the debtor’s license shall remain suspended for nonpayment and/or the regulant will be ineligible to reapply for a new license until the account is paid in full.
3. Partial payments in disciplinary cases will be applied to costs first and penalties second. All collections on monetary penalties will be deposited to the State Literary Fund in accordance with § 19.2-353 of the Code of Virginia. Partial payments in recovery fund cases will be applied to accrued interest first and then to the principal balance.

E. DEBT SET-OFF MATCHES

1. Debt Set-Off The Department participates in the Department of Taxation’s Individual Debt Set-Off Collection Program and the state Comptroller's Debt Set-Off program. These programs intercept state tax Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection [POL405-700_03-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012) Page 2 of 4 refunds, lottery winnings, and targeted vendor payments and use them to offset debts owed to state agencies.
2. Debtor Notification The state Department of Taxation notifies DPOR via e-mail when available funds have been matched to the agency’s debt. Within ten calendar days of the match date, the Finance Section shall notify the debtor in writing that the Department of Taxation is holding available funds against the debt. The purpose of the letter is to inform debtors that they have thirty calendar days to contest the validity of the debt before the funds are seized.
3. Right to Contest The debtor has the right to contest the validity of a claim before the set-off agency. The debtor must give written notice of his desire to contest a claim within 30 calendar days of the mailing date of the set-off agency’s letter. This will suspend further set-off action.

When the Finance Section receives notice that a debtor is contesting, they shall schedule a Set-Off Hearing. The Finance Section shall select a Presiding Officer that has no prior involvement in the circumstances that culminated in the dispute. The Presiding Officer shall establish a date, time and place for the hearing and shall notify the debtor of these facts using certified mail within ten days of receiving the hearing request.

1. Hearing Procedures a. The Presiding Officer shall conduct the Set-Off Hearing on the appointed date. The scope of the hearing shall be limited to determining whether the amount in set-off is an obligation that remains due and owed to the Department. The underlying basis of the debt shall not be addressed in the Set-Off Hearing. b. A representative from the Finance Section shall attend the hearing to present the Department’s evidence and may call witnesses on the Department’s behalf. The debtor shall also be allowed to submit evidence relevant to the matter and to call witnesses. A tape recorder or court reporter shall provide a record of the proceedings. c. The Presiding Officer shall consider all the evidence presented at the hearing and shall make a determination as to whether the Department is entitled to the amount held in set-off.

While usually made at the conclusion of the hearing, the Presiding Officer may elect to delay the decision if additional information is needed. In such cases, the Presiding Officer shall notify the debtor of the hearing outcome within three days of receiving the additional information. After the final determination of the validity of the debt is determined, the Finance Section shall finalize the match in the Debt Set-Off system in order to collect or release the funds being held.

1. Failure to Appear The debtor’s failure to appear at the hearing at the appointed time and place shall be deemed a forfeiture of their opportunity to contest the claim and final set-off shall be awarded by default.
2. Appeal/Grievance Procedures The decision of the Presiding Officer shall be final. However, this does not prevent the debtor from appealing the decision in circuit court as provided in § 58.1-527 of the Code of Virginia. All appeals must be filed in circuit court within thirty days of the Department’s decision.

F. BANKRUPTCY STAYS Bankruptcy law requires the Department to suspend collection efforts against individuals or companies that have filed bankruptcy. To ensure compliance with this law, any DPOR employee who receives notice of a bankruptcy (including those received through the Recovery Fund process) should immediately forward a copy of the notice to the Financial Services Director. The Financial Services Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection [POL405-700_03-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012) Page 3 of 4 Section staff will remove the account from the tax set-off program and notify the outside collection agent or Office of the Attorney General of the need to suspend collection efforts until the bankruptcy case is closed. The Financial Services Director or designee shall take appropriate action to protect the Department’s interests during the bankruptcy proceedings.

G. DELEGATION OF AUTHORITY The Director has authorized the Executive Director and Board Administrator of the board issuing the order to sign the Certification of Final Order that accompanies account referrals to the Office of the Attorney General.

Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection [POL405-700_03-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012) Page 4 of 4

FINANCE POLICY #700-03 ACCOUNTS RECEIVABLE & DEBT COLLECTION Effective Date: July 1, 2018

Digitally signed by Jay W. DeBoer DN: cn=Jay W. DeBoer, o=DPOR,

c=US Approved By: ou=Director,,email=jay.deboer@dpor.virginia.gov,Date: 2018.07.26 14:36:29 -04'00'

I. PURPOSE: The purpose of this policy is to establish guidelines for the management and collection of accounts receivable as required by the State Comptroller.

II. POLICY STATEMENT: The Department of Professional and Occupational Regulation shall take all appropriate and cost effective actions to aggressively collect its accounts receivable in accordance with the Code of Virginia and Commonwealth Accounting Policies and Procedures.

III. DEFINITIONS: Accounts Receivable Any amount owed to the Department, including monetary penalties, recovery fund payments, employee reimbursements, and miscellaneous billings arising from the sale of goods or services. An accounts receivable is also referred to as a receivable. Receivables do not include travel advances, which are addressed separately in Finance Policy #700-01 Travel and Business Meals.

Monetary Penalties Penalties assessed against licensees under § 54.1-202 of the Code of Virginia for the violation of any statute or regulation pertaining to a regulatory board of the Department.

Other Receivables Amounts owed for services rendered (e.g., license transcripts, FOIA requests, employee reimbursements, and other miscellaneous billings).

Recovery Fund Payments Amounts owed for Recovery Fund claims paid in accordance with § 54.1-1120, § 54.1-2114 and § 55-530.1 of the Code of Virginia.

IV. RELATED DOCUMENTS:  Commonwealth Accounting Policies and Procedures Topic 20505 Accounts Receivable  Set-Off Program Information Guide (published by the Virginia Department of Taxation)  Attorney General Debt Collection Procedures  Certification of Final Order Form  Director’s Policy #100-05 License Suspensions  Finance Procedure 600-601 Receivables  Finance Procedure 600-505 Recovery Fund Receivables

V. GENERAL PROVISIONS:

A. MONETARY PENALTIES

1. Creation of the Receivable The approval of any Consent or Final Order that assesses monetary penalties or costs creates a receivable. The receivable is due from the moment the Director signs the Order. However, most Orders give the debtor a fixed amount of time to pay before the account is deemed past due.
2. License Suspension The licensing sections are responsible for monitoring disciplinary orders until compliance is obtained. If the order assesses penalties or costs and payment is not made by the due date, the account is deemed to be past due and the Executive Director shall suspend the debtor’s license for non-payment according to the provisions of Director’s Policy #100-05 License Suspensions.

Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection [POL405-700_03-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012) Page 1 of 43. Collection Efforts on Unpaid Accounts Following the license suspension, but not more than 30 days after the payment due date, the board shall notify the Finance Section of the need for collection. The Finance Section shall employ the collection procedures outlined in Finance Procedure #600-601 Receivables to collect the amount owed to the Department.

B. RECOVERY FUND CLAIMS

1. Payment from the Fund Recovery Fund claims are paid pursuant to approved Final Orders. The payment of any Recovery Fund claim creates an immediate obligation for the regulant to repay the Fund with interest.

Upon payment from the Fund, the Finance Section shall employ the collection procedures outlined in Finance Procedure #600-505 Recovery Fund Receivables to collect the amount owed.

1. License Revocation The Finance Section shall notify the regulatory board sections whenever a payment is made from the Recovery Funds. Upon receiving this notice, the board sections shall revoke the regulant’s license except for claims against the Contractor Transaction Recovery Fund or when prevented by bankruptcy.
2. Calculation of Interest The Department shall assess interest on all Recovery Fund accounts receivable according to the Virginia Debt Collection Act § 2.2-4805 of the Code of Virginia. Interest is imposed at the judgment rate as provided in § 6.2-302 of the Code of Virginia.

C. OTHER RECEIVABLES The Information Management Section is responsible for billing and collecting all license transcripts, FOIA and other public record fees. If any billed amount remains unpaid on the last day of any quarter, the Information Management Section shall report the amount owed to the Finance Section so that it can be included in the Comptroller’s Quarterly Accounts Receivable Report. In the event that the Information Management Section is unable to obtain payment from the debtor within a reasonable time period, they shall forward the account and all supporting documentation to the Finance Section for further collection efforts.

D. PARTIAL PAYMENTS

1. The Department does not accept installment agreements and debtors must pay the full amount owed on or before the required payment due date.
2. If partial payment is made, the Department will receipt the funds and apply them to the appropriate account. The receipt does not constitute an installment agreement and will not prevent or stop outside collection efforts if full payment is not received before the required due date. In addition, the debtor’s license shall remain suspended for nonpayment and/or the regulant will be ineligible to reapply for a new license until the account is paid in full.
3. Partial payments in disciplinary cases will be applied to costs first and penalties second. Collections on penalties will be deposited to the State Literary Fund per § 19.2-353. In recovery fund cases, partial payments will be applied to interest first, then principal.

E. DEBT SET-OFF MATCHES

1. Debt Set-Off The Department participates in the Department of Taxation’s Individual Debt Set-Off Collection Program and the state Comptroller's Debt Set-Off program. These programs intercept state tax Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection [POL405-700_03-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012) Page 2 of 4 refunds, lottery winnings, and targeted vendor payments and use them to offset debts owed to state agencies.
2. The Department of Taxation notifies DPOR via email when funds match the debt. Within ten days, the Finance Section shall notify the debtor in writing, informing them they have thirty days to contest before funds are seized.
3. Debtors may contest claim validity before the set-off agency by giving written notice within 30 days of the mailing date, suspending further set-off action.

When the Finance Section receives notice that a debtor is contesting, they shall schedule a Set-Off Hearing. The Finance Section shall select a Presiding Officer that has no prior involvement in the circumstances that culminated in the dispute. The Presiding Officer shall establish a date, time and place for the hearing and shall notify the debtor of these facts using certified mail within ten days of receiving the hearing request.

1. a. The Presiding Officer conducts the Set-Off Hearing to determine if the amount owed remains due; the debt's basis is not addressed. b. A Finance representative presents evidence and may call witnesses; the debtor may do the same. Proceedings are recorded. c. The Presiding Officer decides if the Department is entitled to the set-off amount.

While usually made at the conclusion of the hearing, the Presiding Officer may elect to delay the decision if additional information is needed. In such cases, the Presiding Officer shall notify the debtor of the hearing outcome within three days of receiving the additional information. After the final determination of the validity of the debt is determined, the Finance Section shall finalize the match in the Debt Set-Off system in order to collect or release the funds being held.

1. Failure to appear at the hearing shall forfeit the opportunity to contest, and final set-off shall be awarded by default.
2. The Presiding Officer’s decision is final but may be appealed in circuit court within 30 days as per § 58.1-527.

F. BANKRUPTCY STAYS Bankruptcy law requires the Department to suspend collection efforts against individuals or companies that have filed bankruptcy. To ensure compliance with this law, any DPOR employee who receives notice of a bankruptcy (including those received through the Recovery Fund process) should immediately forward a copy of the notice to the Financial Services Director. The Financial Services Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection [POL405-700_03-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012) Page 3 of 4 Section staff will remove the account from the tax set-off program and notify the outside collection agent or Office of the Attorney General of the need to suspend collection efforts until the bankruptcy case is closed. The Financial Services Director or designee shall take appropriate action to protect the Department’s interests during the bankruptcy proceedings.

G. DELEGATION OF AUTHORITY The Director has authorized the Executive Director and Board Administrator of the board issuing the order to sign the Certification of Final Order that accompanies account referrals to the Office of the Attorney General.

Policy Title: Finance Policy #700-03 Accounts Receivable & Debt Collection [POL405-700_03-v7] Effective: 07/01/2018 Submitted By: Jeff Waite, Financial Services Director Guidance Document: Yes Supersedes: Finance Policy #700-03 Accounts Receivable & Debt Collection (Effective 02/10/2012) Page 4 of 4

Board for Barbers and Cosmetology July 25, 2019

Guidance Document: Master Barber Endorsement

18 VAC 41-20-30 - Interpretation of when a master barber endorsement candidate is considered “licensed to practice as a master barber” in another state.

On May 13, 2019, the Board issued the following guidance:

Individuals whose out-of-state barber or master barber license allows them to perform the services that fall under the master barber license in Virginia are considered licensed to practice as a master barber for the purpose of endorsement.

Board for Barbers and Cosmetology July 25, 2019

Guidance Document: Master Barber Endorsement

18 VAC 41-20-30 - Interpretation of when a master barber endorsement candidate is considered “licensed to practice as a master barber” in another state.

On May 13, 2019, the Board issued the following guidance:

Individuals with out-of-state barber or master barber licenses permitting services under Virginia's master barber license are considered licensed for endorsement.

Board for Barbers and Cosmetology

Effective: March 16, 2023

Guidance Document: Frequency of Providing School Rosters

In accordance with 18 VAC 41-20-250.A and 18 VAC 41-70-240.A barber, cosmetology, nail, wax, and esthetics schools are required to provide rosters of current students and students who attended in the last six months in the manner, format, and frequency prescribed by the Board.

Schools should follow the requirements below:

1. Rosters must be submitted quarterly, with rosters due on January 15, April 15, July 15, and October 15 every year. The roster should be current to within 15 days of the submission.

For example, the January 15 roster should be current through December 31.

1. Rosters will include all students enrolled in the school as well as any students who completed in the past six months. Students who are enrolled but have not begun classes must be included in the report.

1. Rosters will be provided on a Board supplied spreadsheet, which will include the students full name, date of birth, program type, date enrolled, the total number of hours to-date, and the date completed, terminated, or withdrawn.

1. Schools with no students enrolled, but the intention of operating, must submit a report to that effect. Schools with no students enrolled that no longer wish to operate should terminate their license in accordance with Board regulations.

1. Rosters must be submitted via a secure link provided by the Board.

1. In each calendar year, schools will not be penalized on their first instance of reporting after the deadline, provided the report is provided within 15 days of the deadline. Subsequent late filings or failing to report within 15 days of the deadline will result in a referral for disciplinary action.

Board for Barbers and Cosmetology

Effective: March 16, 2023

Guidance Document: Frequency of Providing School Rosters

In accordance with 18 VAC 41-20-250.A and 18 VAC 41-70-240.A, barber, cosmetology, nail, wax, and esthetics schools must provide rosters of current and recent students as prescribed by the Board.

Schools should follow the requirements below:

1. Rosters must be submitted quarterly on January 15, April 15, July 15, and October 15, and be current within 15 days of submission.

For example, the January 15 roster should be current through December 31.

1. Rosters must include all enrolled students and those who completed in the past six months; students enrolled but not yet started classes must be included.

1. Rosters must be on a Board-supplied spreadsheet including full name, date of birth, program type, date enrolled, total hours to date, and date completed, terminated, or withdrawn.

1. Schools with no enrolled students but intend to operate must submit a report; those no longer wishing to operate should terminate their license per Board regulations.

1. Rosters must be submitted via a secure link provided by the Board.

1. Schools will not be penalized for their first late report if submitted within 15 days; subsequent late reports will lead to disciplinary referral.

Board for Barbers and Cosmetology GUIDANCE DOCUMENT Effective: September 1, 2024 Implementation of 1,000-hour cosmetology curriculum I. Background On December 7, 2023, the Board for Barbers and Cosmetology (“Board”) approved a final regulation reducing the minimum required cosmetology training hours from 1,500 hours to 1,000 hours. The Board also approved revised standards for curriculum and performances for the cosmetology program. The revised cosmetology curriculum ensures that training is no more burdensome than necessary while preparing students to be minimally competent practitioners. The regulatory change will become effective September 1, 2024. The Board adopted a guidance document for cosmetology schools to follow for student training and meeting the new requirements. Board-approved cosmetology schools may continue to enroll new students in the 1,500-hour program until August 31, 2024. Schools are permitted to continue training students in the 1,500-hour program until August 31, 2026, or until the program is completed, whichever date is the earliest. Schools may begin teaching their new board-approved 1,000-hour program no earlier than September 1, 2024.

II. Applicable Regulations Schools are mandated by 18 VAC41-20-200 to submit their curricula for approval by the Board. 18VAC41-20-210.D amended the cosmetology curriculum in the regulations. The outline included the required courses that aligns with the cosmetology scope of practice outlined in Code of Virginia definitions. 18VAC41-20-220.E regulatory change updated the mandatory minimum performances students must perform in the cosmetology program. 18VAC41-20-20.B.1 is relevant because any student currently in a 1,500-hour program (or who will be within the timeframe established by the guidance) is considered to have met the training requirements to qualify for the licensing examination. The guidance document outlines the timeline for schools to discontinue the 1,500-hour cosmetology training and transition to offering the minimum 1,000-hour curriculum.

Page 1 of 2 III. Consideration of Board Policy During the Board meeting on July 8, 2024, the Board for Barbers and Cosmetology approved the below guidance document for cosmetology students completing the 1,500-hour program and cosmetology school requirements. The Board aims to establish protocols for students already enrolled in the 1500-hour program and outline school responsibilities in meeting the minimum 1,000-hour cosmetology program requirements.

IV. Guidance Document Implementation of 1,000-hour cosmetology curriculum Cosmetology schools currently approved by the Board must meet the new minimum standards for curriculum in 18VAC41-20-210.D and performances in 18VAC41-20-220.E. All schools must submit updated school packets, including instructional hours, course syllabus, detailed course outline, and breakdown of hours and performances to the Board by September 1, 2024. Schools may choose to continue to teach a 1,500-hour curriculum, but must still submit a revised curriculum by September 1, 2024.

Cosmetology schools currently approved by the Board may continue to enroll new students in the 1,500-hour program approved by the Board until August 31, 2024.

Students taking the minimum 1,500-hour program and students enrolled prior to the school’s new minimum 1,000-hour curriculum must complete the program no later than August 31, 2026.

SCHEV Certified schools may receive preliminary approval of the new 1,000-hour curriculum upon submission of the revised syllabus and detailed course outline showing conformance to the Board's regulatory requirements.

Schools may not teach the minimum 1,000-hour curriculum until September 1, 2024.

Schools may not teach the minimum 1,000-hour curriculum until approved by the Board.

Schools failing to meet any of the required deadlines will be out of compliance and could face disciplinary action.

Page 2 of 2

Board for Barbers and Cosmetology GUIDANCE DOCUMENT Effective: September 1, 2024 Implementation of 1,000-hour cosmetology curriculum I. Background On December 7, 2023, the Board approved a regulation reducing minimum cosmetology hours from 1,500 to 1,000. The Board also approved revised curriculum and performance standards. The revised curriculum ensures training is no more burdensome than necessary to prepare minimally competent practitioners. The change becomes effective September 1, 2024. The Board adopted a guidance document for schools to meet new requirements. Schools may enroll new students in the 1,500-hour program until August 31, 2024. They may continue training students in the 1,500-hour program until August 31, 2026, or until completion, whichever is earlier. Schools may start teaching the 1,000-hour program no earlier than September 1, 2024.

II. Applicable Regulations Schools are mandated by 18 VAC41-20-200 to submit their curricula for approval by the Board. 18VAC41-20-210.D amended the cosmetology curriculum in the regulations. The outline included the required courses that aligns with the cosmetology scope of practice outlined in Code of Virginia definitions. 18VAC41-20-220.E regulatory change updated the mandatory minimum performances students must perform in the cosmetology program. 18VAC41-20-20.B.1 is relevant because any student currently in a 1,500-hour program (or who will be within the timeframe established by the guidance) is considered to have met the training requirements to qualify for the licensing examination. The guidance document outlines the timeline for schools to discontinue the 1,500-hour cosmetology training and transition to offering the minimum 1,000-hour curriculum.

Page 1 of 2 III. Consideration of Board Policy On July 8, 2024, the Board approved the guidance for students completing the 1,500-hour program and school responsibilities for meeting the 1,000-hour minimum.

IV. Guidance Document Implementation Schools approved by the Board must meet the new curriculum standards in 18VAC41-20-210.D and performances in 18VAC41-20-220.E. All schools must submit updated packets, including hours, syllabus, course outline, and performance breakdown, by September 1, 2024. Schools may continue teaching the 1,500-hour curriculum but must submit a revised version by the same date.

Cosmetology schools currently approved by the Board may continue to enroll new students in the 1,500-hour program approved by the Board until August 31, 2024.

Students taking the minimum 1,500-hour program and students enrolled prior to the school’s new minimum 1,000-hour curriculum must complete the program no later than August 31, 2026.

SCHEV Certified schools may receive preliminary approval of the new 1,000-hour curriculum upon submission of the revised syllabus and detailed course outline showing conformance to the Board's regulatory requirements.

Schools may not teach the minimum 1,000-hour curriculum until September 1, 2024.

Schools may not teach the minimum 1,000-hour curriculum until approved by the Board.

Schools failing to meet any of the required deadlines will be out of compliance and could face disciplinary action.

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